Renault India has been actively expanding its dealership network and has achieved its target by adding 50 more across India by 2017. From a modest 14 dealerships in 2011, it has now achieved 320 dealerships.
All its facilities in the country have been designed according to the ‘Renault Store’ concept, which focuses on a new generation of dealerships. They have been conceptualised to best address the evolving needs of customers by highlighting the value of the brand, products, services and accessories in a modern and more effective manner.
Renault has introduced a slew of initiatives including Renault Secure, Renault Assist, Workshop on Wheels (WoW), customer apps and regular customer service camps.
Over the last few years, the company says it has focused on establishing a strong base in India, through its strong product offensive strategy is led by the Kwid hatchback and recently launched Captur SUV.
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