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Last Updated on: 10 Jul 2026

Maruti Suzuki Ertiga User Reviews

3.8/5
9 Ratings | 7 Reviews

Tell us about your experience

GJ
Gururaj Joshi30 Jun 2026
4/5

I own a 5-year-old Ertiga. As a retired person, I frequently drive on highways, mostly with two persons. The car has been reliable for these journeys.

GA
Gaurav Agarwal22 Jun 2026
4/5

The Ertiga is the only one that actually seats six when parents join. It's a good choice if you need more seating capacity.

A
Aj16 Jun 2026
4/5

Kia vehicles are recommended for better resale value, better mileage, and cheaper service and maintenance.

SR
Sumanth RJ16 Jun 2026
3/5

Main issue with electric vehicles is the resale value. If you buy a car for 20 lakh, you might only get 2 to 3 lakh after 10 years when selling. However, the cost can be recovered due to low running and maintenance costs, being just over 1 rupee per kilometer.

V
VMB10 May 2026
4/5

The XEV9e also scores well in terms of highway ride and handling, along with good interiors.

S
Sekhar6 May 2026
4/5

I took a test ride and really liked the ride quality. If the difference in highway range is within 50km, I would lean towards this vehicle.

J
John16 Apr 2026
4/5

I own an Ertiga ZDI, the first launched vehicle in 2012. It has run around 59000 kms, single hand driven and well maintained.

Maruti Suzuki Ertiga Expert Reviews

Autocar score
8

We like

  • Good value

  • Flexible and practical cabin

We don't like

  • No more diesel option

  • Misses some features

View Expert Reviews

Maruti Suzuki Ertiga Images

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Questions you may find useful

1w

I need a 7-seater for 80% city driving. I really liked the Mahindra Bolero Neo during the test drive because of its tall seating position and bulky design, but it is available only with a diesel engine. Should I purchase it for city run, despite potential DPF issues, or should I go for the Maruti Ertiga or something else?

Verified
6d

Go with the Maruti Suzuki Ertiga for your 80% city use. You get petrol or CNG, so no DPF drama in short, stop-go runs, and there’s an easy automatic for traffic. It’s lighter to steer, rides more comfortably over broken roads, and its third row is actually usable for adults on short trips.The Bolero Neo certainly has its appeal with its commanding seating position and rugged character, but its diesel and ladder-frame make it a harder life in the city. Lots of short trips can trigger frequent DPF regens, and the last row is side-facing, cramped, and doesn't have seatbelts, so it's not great for family safety or comfort. It’s manual-only and heavier to drive, too.If you still want more style and space without diesel worries, the Kia Carens petrol is a nice middle path. Very easy in town, flexible 7-seat cabin, with an even roomier third row. The Toyota Rumion is basically an Ertiga with the Toyota badge and similar strengths, so buy whichever gives you the better deal or service comfort.

VehicleMaruti Suzuki Ertiga
VehicleKia Carens
VehicleToyota Rumion
2w

I am currently using a Maruti Suzuki Ertiga ZXi+, and my monthly running is around 1,500 km in the city. Should I opt for an EV or a hybrid, such as the Maruti Suzuki Grand Vitara?

Verified
1w

Pick the Grand Vitara strong-hybrid. With 1,500 km a month in city traffic, it will slash your fuel spend because it runs on electric power at low speeds, yet you never worry about charging. The drive is quiet and smooth like an automatic, perfect for stop-go commutes, and the switch from your Ertiga will be easy in terms of running and service support. At the same time, highway trips wont require planning around charging that can be a hassle with EVs.Be honest with yourself about space though. You’ll lose the third row and some boot room, since the Grand Vitara is a 5-seater and the hybrid battery eats a bit of luggage space. It also costs more upfront than a regular petrol.If you have a dedicated parking spot with a reliable socket at home, an EV can be even cheaper per km and calmer in traffic, and for mostly city use you won’t miss petrol pumps. But if charging at home is not possible, the hybrid is the cleaner, simpler answer today. For your usage and current Ertiga lifestyle, the Grand Vitara strong-hybrid is the safer upgrade.

VehicleMaruti Suzuki Grand Vitara
VehicleMaruti Suzuki Ertiga
4w

I ( 37 M) am planning to buy a car. Currently having the Triber top-end manual. Refer to my requirement. I need it immediately. Budget plan: 15 to 20 lakhs. Monthly run avg: 600 kms ( tier 2 city). Long journey: 500-600 km over 2 months. Approx annual travel: 8000 kms Family of 4. Occasionally, parents or in-laws will join our travel. I have shortlisted 3 cars based on my work. Still having confusion to finalise. 1st option: Kia Carens Clavis Diesel Manual HTK+ ( 20 L approx) 2nd option: Ertiga ZXI Petrol Automatic ( 16 L approx) 3rd option: Victoris VXI Petrol Automatic ( 17 L approx) Having confusion to choose : Diesel: DPF issue related to my usage pattern Considering age and comfort, Automatic should be considered. Is Maruti Suzuki is OK? Again, choosing Ertiga or Victoris? Clavis petrol: Based on reviews, mileage is a concern. Petrol: E 20, E30, etc., related complications. EV: Strictly not interested at this moment Kindly suggest how to take a call?

Verified
3w

Pick the Ertiga ZXI automatic. Your running is low and mostly city, so a simple petrol with an automatic will keep life easy, and you still get true 7-seat flexibility when parents join. The Maruti 6‑speed automatic is smooth, reliable, and stress-free in traffic, and the K15 engine is E20-ready, so fuel changes are a non-issue for you.The Carens diesel manual is great on highways, but with tier‑2 short trips and only one long run every couple of months, DPF regens can be a headache you do not need. Also, you pay more upfront and won’t recover it with your kilometres. If you liked the Carens for space, the petrol will drink a bit more; that’s the trade you already spotted.Victoris is fine as a 5‑seat SUV, but it simply doesn’t solve your “sometimes six” use case the way Ertiga does.One honest catch with Ertiga: with all three rows up, boot space is tight, and it’s not the quickest for fast highway overtakes. For your family's pace and mileage, though, it fits your budget, comfort and usage best.

VehicleMaruti Suzuki Ertiga
VehicleKia Carens
5w

I am planning to buy a new CNG variant for family use, and my first choice is the Ertiga. Could you please suggest which variant would be better between the ZXi(O) and VXi(O)? Also, are there any other good options available within a budget of up to Rs. 13 lakh?

Verified
5w

Between the two variants, the ZXI(O) CNG is the one to go for if the budget allows. Over the VXI(O), it adds alloy wheels, automatic climate control, a larger touchscreen infotainment system with wireless Android Auto and Apple CarPlay, a leather-wrapped steering wheel, push-button start, cruise control and a few additional convenience features. These upgrades make the cabin feel noticeably more premium and improve everyday usability, especially on long family trips.The VXI(O) CNG covers the essentials and remains the value-for-money option. It gets the same spacious cabin, CNG powertrain and practicality that make the Maruti Suzuki Ertiga such a strong family car. However, it does feel more basic inside and misses some of the convenience features that buyers tend to appreciate over long-term ownership.As for alternatives, there are few cars that can match the Ertiga's overall package at this price. The Maruti XL6 is the more premium version of the Ertiga, but it will stretch your Rs 13 lakh budget.

VehicleMaruti Suzuki Ertiga
8w

I have a family of eight and currently own an Ertiga, but it feels underpowered. My daily commute is around 40km, and we do occasional outstation trips once a quarter. I want a powerful, comfortable 7/8-seater that I can keep for at least 6-7 years. The budget is around Rs 25 lakh. What should I buy?

Verified
8w

For your requirements, the Toyota Innova Crysta diesel 8-seater (manual) fits you best. It is the only one here that can seat all eight comfortably, and its diesel pulls strongly even with a full load, so it won’t feel like your Maruti Suzuki Ertiga. Ride comfort is calm on bad roads, the seats are supportive for parents, and Toyota’s track record over 6-7 years is hard to beat.Two things to note: most Crysta trims are manual, so city traffic needs some left‑leg effort, and the on-road price may sit a little above Rs. 25 lakh depending on your city.Overall, for your family size and long-term, the Innova Crysta 8-seater is the right upgrade.

VehicleToyota Innova Crysta
VehicleMaruti Suzuki Ertiga