Last Updated on: 24 Aug 2026
Maruti Suzuki Ertiga User Reviews
Tell us about your experience
One engine underpins three distinct ways of experiencing the Maruti Suzuki Ertiga: a 1462cc, four-cylinder petrol unit that comes as a manual, as a 6-speed torque-converter automatic with paddle shifters, or, in a lower-output CNG form, as a manual-only option on the VXi and ZXi trims. In its petrol guise, the engine produces 103hp at 6,000rpm and 136.8Nm of torque at 4,400rpm; running on CNG, output drops to 87.83hp at 5,500rpm and 121.5Nm at 4,200rpm. Every version complies with Bharat Stage VI emission norms and is E20-compatible.
Dimensionally, the Ertiga measures 4,395mm in length, 1,735mm in width and 1,690mm in height, on a 2,740mm wheelbase, the basis for its 7-seat, three-row cabin layout. Fuel capacity stands at 45 litres for the petrol tank, with an additional 60kg CNG cylinder on gas-powered trims. Kerb weight ranges from 1,150kg on the base model to 1,205kg on the top variant, reflecting the added equipment loaded onto the higher trims.
Safety kit stays consistent in parts and varies in others: 6 airbags are standard across the Ertiga range, along with ABS with electronic brakeforce distribution, a seatbelt reminder and an over-speed alert on every variant, while electronic stability control is reserved for automatic-gearbox trims. Global NCAP rates the Ertiga at 3 stars for adult occupant protection, a figure worth weighing against segment rivals, since safety equipment here varies meaningfully within the same nameplate depending on the gearbox chosen.
The 7XO is an ideal choice for our roads and highways, which have improved but still need better safety. It offers a better lifestyle experience compared to the Carens Clavis.
Maruti Ertiga is a great 7-seater with good fuel economy. Best choice.
Ertiga has a bigger engine and offers a smooth ride. It also has a wide service network and maintains good resale value after long use.
Ertiga is a good choice because it offers proven comfort for future requirements.
I am using the Ertiga CNG since 2017 and have enjoyed it a lot. It has covered 126,000 km.
Consider a second-hand Ertiga if you need more space for passengers. It might be a better option for long drives.
I own a 5-year-old Ertiga. As a retired person, I frequently drive on highways, mostly with two persons. The car has been reliable for these journeys.
The Ertiga is the only one that actually seats six when parents join. It's a good choice if you need more seating capacity.
Kia vehicles are recommended for better resale value, better mileage, and cheaper service and maintenance.
Main issue with electric vehicles is the resale value. If you buy a car for 20 lakh, you might only get 2 to 3 lakh after 10 years when selling. However, the cost can be recovered due to low running and maintenance costs, being just over 1 rupee per kilometer.
Maruti Suzuki Ertiga Expert Reviews
We like
Good value
Flexible and practical cabin
We don't like
No more diesel option
Misses some features
Maruti Suzuki Ertiga Images
Questions you may find useful
I am from Kerala and looking to buy a 7-seater car to replace my old Hyundai Eon. My options are the Maruti Suzuki Ertiga, XL6, and Kia Carens Clavis. The Clavis offers many options, including naturally aspirated and turbocharged petrol engines. Which car would be the most suitable for travelling with seven people? My maximum budget is Rs 16 lakh. Also, from a mileage point-of-view, which is better: turbo or naturally aspirated with a manual transmission?
Go for the Maruti Suzuki Ertiga. It is the most sensible and reliable choice for your requirement. The Ertiga is a proven 7-seater with a comfortable third row, low running costs and Maruti's strong service network, which is important coming from a Hyundai Eon.The Maruti XL6 is essentially the same car with a more premium interior and captain seats in the middle row, but that reduces seating capacity to six, which does not suit your need for seven people.The Kia Carens Clavis is a good alternative with a more premium feel, but is positioned slightly higher, and on your budget of Rs 16 lakh, you will only get a low-spec model with fewer features. Between turbo and naturally aspirated petrol engines, the naturally aspirated engine is generally more fuel-efficient in real-world conditions, especially with a manual transmission.The Maruti Ertiga also fits comfortably within your Rs 16 lakh budget, letting you get the fully-loaded variant with more features. Overall, the Ertiga is the most practical and hassle-free 7-seater for family use.
I had a WagonR, and then I bought the Ertiga DDiS VDI in 2017-2018. It has been around 10 years since I bought the car, and it has covered 1.8 lakh km so far, but it still drives like a new car. I enjoy the diesel power, comfort, and how easy it is to drive. I am completely happy with the car I have, but I am planning to buy a new one. Could you recommend which car I should consider?
You have done 1.8 lakh km in your Ertiga diesel and still enjoy the car, which tells us two things: you do high mileage and you value comfort, ease of driving and diesel torque. The Ertiga diesel was a genuinely good package, and the fact that you are happy with it after 10 years is a strong endorsement of Maruti’s ownership experience.The challenge is that Maruti no longer offers a diesel MPV, so the direct replacement does not exist. The closest modern equivalent is the Toyota Innova Crysta diesel. It is the most reliable, comfortable and long-lasting diesel MPV on the market, and it will give you the same sense of durability and ease of ownership that you have enjoyed with the Ertiga. The downside is that it is significantly more expensive than the Ertiga was, and it is a much larger and heavier car.If you want something closer in size and price to the Ertiga, the Maruti Suzuki Ertiga petrol with CNG is worth considering. It will not give you the same diesel torque, but it is the most cost-effective way to run high mileage today. The CNG system is factory-fitted and well-integrated, and Maruti’s service network remains a big advantage.If you are open to moving away from Maruti, the Kia Carens Clavis diesel is the closest modern equivalent to your Ertiga diesel. It is comfortable, easy to drive and has a strong diesel engine, but it does not have the same long-term ownership reputation as Toyota or Maruti.Given your usage and satisfaction with the Ertiga, the Toyota Innova Crysta diesel is the most logical upgrade. If the price is too high, the Ertiga CNG is the most sensible alternative.
Hi, I currently own a 2016 Maruti Suzuki Ertiga VDI SHVS and a Honda Jazz i-VTEC. I’m planning to sell both cars and buy a new one. My budget is between Rs. 20 lakh and Rs. 28 lakh (on-road). The cars I’m considering are the Mahindra XUV 7XO, Scorpio N, and Thar Roxx. However, I’m a little concerned about Mahindra’s service quality. I ruled out the Toyota Innova Crysta because I don’t think it offers enough value for the price. My father also does not prefer the Tata Safari, as its third row is not very usable. The Tata Harrier is also on my list, but I’m concerned about Tata’s service quality. My usage is mixed. Is there a better option available in this price range?
Based on your requirements, the Mahindra XUV 7XO is the most sensible choice. It offers a good balance of space, comfort and performance, and is a significant step up from both your Ertiga and Jazz. The Scorpio N is a more rugged, body-on-frame SUV and is better suited to rough roads and occasional off-roading, but it is not as comfortable as the XUV 7XO for everyday use. It is a similar story with the Thar Roxx, which is more of a lifestyle vehicle. The Thar Roxx price starts at 12.52 lakh (ex-showroom, Delhi)Mahindra service has made significant improvements in recent years, and service quality is now largely dependent on the dealership. It is worth checking the reputation of your local dealer before making a decision.The Toyota Innova Crysta is still the benchmark for reliability and long-term ownership, but it is expensive for what it offers and does not feel as modern or feature-rich as the XUV 7XO. Alternatively, consider the Kia Carens Clavis diesel. The engine is refined, it is premium inside, and the third row is better than the 7XO or Safari, though it lacks their SUV-like appeal. Kia service is also amongst the best in the country. Overall, the XUV 7XO is the best fit for your needs and budget.
I currently own a Maruti Suzuki Ertiga ZXi and have been using it for the last 12 years. I am now planning to buy a new car and have shortlisted the Maruti Suzuki Grand Vitara Petrol and the Maruti Suzuki Victoris Petrol. My usage is around 70% on the highway. I still prefer a petrol car. Could you please suggest which would be the better option? Should I buy a new car or continue using my current one?
As you probably know, the Maruti Suzuki Victoris and Grand Vitara are essentially the same car, just with slightly different interior and exterior designs, and sold from different showrooms. So choosing between these two Maruti Suzuki cars is really a matter of preference, and of which showroom is closer to you. The 1.5-litre naturally aspirated petrol engine is smooth, reliable and well suited to long highway runs, while the car itself offers a comfortable ride, good stability and a proven ownership experience. The Maruti Suzuki Victoris has a few feature advantages like a slightly larger touchscreen and a fully digital driver's display, as well as ADAS, so if those make a difference to you, go for the Victoris. As for whether to upgrade or keep the Ertiga, after 12 years it is a good time to move on. Even if the car is still running well, newer cars offer significantly better safety, comfort and refinement, and the Victoris will feel like a meaningful step up.
I need a 7-seater for 80% city driving. I really liked the Mahindra Bolero Neo during the test drive because of its tall seating position and bulky design, but it is available only with a diesel engine. Should I purchase it for city run, despite potential DPF issues, or should I go for the Maruti Ertiga or something else?
Go with the Maruti Suzuki Ertiga for your 80% city use. You get petrol or CNG, so no DPF drama in short, stop-go runs, and there’s an easy automatic for traffic. It’s lighter to steer, rides more comfortably over broken roads, and its third row is actually usable for adults on short trips.The Bolero Neo certainly has its appeal with its commanding seating position and rugged character, but its diesel and ladder-frame make it a harder life in the city. Lots of short trips can trigger frequent DPF regens, and the last row is side-facing, cramped, and doesn't have seatbelts, so it's not great for family safety or comfort. It’s manual-only and heavier to drive, too.If you still want more style and space without diesel worries, the Kia Carens petrol is a nice middle path. Very easy in town, flexible 7-seat cabin, with an even roomier third row. The Toyota Rumion is basically an Ertiga with the Toyota badge and similar strengths, so buy whichever gives you the better deal or service comfort.
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