Tata extends warranty, free service period due to lockdown

    The scheme is valid for customers whose warranties and free services are expiring between April 1 and May 31.

    Published On May 11, 2021 05:57:00 PM

    37,154 Views

    Tata extends warranty, free service period due to lockdown

    In a welcome move, Tata Motors has announced the extension of its warranty and free service periods for customers across India. This initiative is similar to what multiple car and bike makers announced during the lockdown in March-April last year. 

    Due to the lockdowns across the country, several motorists are unable to tend to their vehicle’s scheduled maintenance. However, Tata Motors is doing its bit to ensure a hassle-free aftersales experience for its customers. The carmaker has announced that customers whose warranty and free service period (not kilometres) are due to expire between April 1 and May 31, will now be extended till June 30.

    Speaking about the extension, Dimple Mehta, head of customer care (domestic and IB), PVBU, Tata Motors, said, "the Covid-19 upsurge has led to restrictions on movements, and customers across the country are unable to bring or send their vehicles to our authorised service centres for scheduled maintenance or repairs. Hence, it’s a challenge when warranty and free service periods, as per policy norms, get expired during the ongoing lockdown. We are committed to our customers and are offering them utmost support in these tough times by extending their warranty and free service period till June 30, 2021. Through this initiative, we are enhancing our brand connect with customers and are offering them a hassle-free ownership experience."

    Apart from Tata Motors, Maruti Suzuki and Toyota have also announced an extension on warranty and free service periods for their customers. 

    Tata Motors: what’s coming in 2021?

    In 2021, the homegrown carmaker will introduce the HBX micro SUV, which has been spotted testing in AMT guise. The Tata HBX will be positioned between the Tiago and the Altroz in Tata’s line-up, and it will rival the likes of the Maruti Suzuki Ignis, the Mahindra KUV100 NXT and the upcoming Hyundai AX micro SUV. When it’s launched later this year, expect Tata HBX prices to range between Rs 4.5-7.5 lakh (ex-showroom).

    Tata Motors currently retails the Tiago and Altroz hatchbacks, the Tigor sedan and the Nexon , Harrier and Safari SUVs. 

    Also see:

    Toyota extends warranty, prepaid service packages for customers

    Tata Nexon, Altroz lose physical infotainment buttons

    Tata Harrier, Tigor, Nexon EV get benefits up to Rs 65,000 in May

    Tata Motors design head Pratap Bose resigns

    Tata Cars

    Copyright (c) Autocar India. All rights reserved.

    Comments

    ×
    img

    No comments yet. Be the first to comment.

    Ask Autocar Anything about Car and Bike Buying and Maintenance Advices
    Need an expert opinion on your car and bike related queries?
    Ask Now

    Search By Car Price

    Poll of the month

    Which brand showed the best India-bound two-wheelers at EICMA 2024?

    Hero (Xpulse 210, Xtreme 250, Karizma XMR 250, Vida Z)

     

    37.76%

    Royal Enfield (Classic 650 Twin, Bear 650, Flying Flea C6)

     

    29.07%

    KTM (390 Adventure R, 390 SMC R, 390 Enduro R)

     

    19.42%

    Aprilia (Tuono 457, Tuareg Rally)

     

    13.74%

    Total Votes : 1565
    Sign up for our newsletter

    Get all the latest updates from the automobile universe