Mercedes-Benz India launches mobile service initiative

    The ‘Service on Wheels’ truck comes equipped with tools and professional service personnel; it will travel to Tier-II and Tier-III cities to attend to customer cars.

    Published On Jul 18, 2018 06:55:00 PM

    7,558 Views

    Mercedes-Benz India, today, launched the ‘Service on Wheels’ mobile service truck initiative, especially for Tier-II and Tier-III cities where the carmaker doesn’t have a direct presence. It comes equipped with tools and professional service personnel to cater to customer cars.

    On being notified, one of the many mobile service trucks will visit the customer’s area and carry out the inspection, repairs and service of the car. This initiative is part of Mercedes-Benz’s service differentiation strategy under the ‘My Mercedes, My Service’ umbrella, which was launched in July 2016.

    The company claims that ‘Service on Wheels’ is a first-of-its-kind initiative in the Indian luxury car industry, and is highly customer-centric and tailor-made for the country’s market.

    Phase 1 of ‘Service on Wheels’ will travel to 15 different Tier-II and Tier-III markets, undertaking service-related requirements of customers in the remaining months of 2018.

    Also see:

    2018 Mercedes-Benz E 220d 4Matic All-Terrain review, test drive

    Mercedes-Benz E 220d All-Terrain image gallery

    Mercedes to launch BS-VI-compliant 4cyl diesel with E-class All-Terrain

    Fly by night: Mercedes-AMG GT R in Mumbai

    Mercedes-Benz Cars

    Copyright (c) Autocar Professional. All rights reserved.

    Comments

    ×
    img

    No comments yet. Be the first to comment.

    Ask Autocar Anything about Car and Bike Buying and Maintenance Advices
    Need an expert opinion on your car and bike related queries?
    Ask Now

    Search By Car Price

    Poll of the month

    The Creta will be the third Hyundai N-Line model in India. Should more mass-market brands have sporty sub-brands?

    Yes, it's something special for enthusiasts

     

    18.30%

    Yes, but only if there is increased performance

     

    44.38%

    No, it's just a gimmick to increase the price

     

    29.48%

    It doesn't always work; just look at Tata JTP

     

    7.84%

    Total Votes : 1530
    Sign up for our newsletter

    Get all the latest updates from the automobile universe