Autocar India
6h

I'm considering buying an EV with a budget of around Rs. 25-27 lakh. I want to know which brand or car offers the best long-term customer satisfaction and vehicle performance. The cars I am considering are the Mahindra XEV 9S, Tata Harrier EV, Hyundai Creta EV, and the Tata Sierra EV, which is expected to launch soon. Please help soon, as I am planning to make the purchase in the next 2-3 months.

Verified
7m

Pick the Creta Electric. For your Rs 25-27 lakh budget, it is the safest bet, and Hyundai’s huge service network will make long-term ownership hassle free. As an EV, it is smooth, quiet and quick enough, and Hyundai’s software and battery management have been trouble-free for most owners, which matters more than a flash spec sheet five years down the line. It is also known to reliably deliver the closest real-world range to its official rating amongst its peers, thanks to a highly efficient powertrain. 

The Harrier EV and XEV 9S are tempting for space and power, but are likely to sit higher than your budget and have been known to have some niggles especially in the software and electronics departments. The Sierra EV has now been launched and is certainly worth considering. It offers a larger battery, a spacious cabin and a premium overall package. However, being a brand-new product, we'd prefer to wait and see how it settles in before recommending it over the more established Creta Electric. You should also expect a waiting period on popular variants.

Another EV you could consider is the Maruti Suzuki e-Vitara. Though not as spacious as the others, nor as efficient, being from the house of Maruti Suzuki, it is expected to offer hassle-free reliability and a smooth ownership experience.

Hyundai Creta Electric

Hyundai Creta Electric

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6d

My annual running is below 7,000 km, and I plan to keep my next car for 12-15 years. I am confused between Grand Vitara, Hyryder, Elevate, Creta, Seltos and Victoris. My priorities are reliability, a good balance of power and fuel efficiency, family comfort, low maintenance and long-term ownership. I am also concerned about India's future ethanol-blending policy (E20 and higher blends). Which of these would be the best long-term choice and why?

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With an annual running of less than 7,000km, fuel efficiency should not be the deciding factor. Instead, you should focus on comfort, reliability, ownership experience and how well the car will age over the next 12-15 years. That's why we wouldn't prioritise the Grand Vitara, Hyryder or Victoris Hybrid. Their hybrid systems command a price premium that you'll struggle to recover with such low annual usage.Between the remaining options, the Kia Seltos strikes the best balance. It offers a refined and proven naturally aspirated petrol engine, a smooth IVT automatic, a spacious and premium cabin, excellent comfort and a strong ownership experience. It also feels newer and more upmarket than the Elevate, while the Creta is due for a generational update sooner.The Honda Elevate deserves a mention for its simplicity and reliability. If absolute mechanical simplicity is your priority, it is arguably the safest long-term bet. However, it doesn't feel as premium as the Seltos. The engine and CVT combination isn't quite as refined, and Honda's dealer network is smaller.As for ethanol blending, we wouldn't let it influence your purchase decision. While there is plenty of discussion around E25, E27 and E30 fuels, there is currently no confirmed roadmap for such a transition. More importantly, all of these cars are E20-compliant, and manufacturers have engineered a degree of tolerance beyond that. The most likely effect of higher ethanol blends would be a small reduction in fuel efficiency and slightly accelerated wear of certain fuel-system components over a very long period, not a major reliability issue.

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6d

Dear Autocar experts, I have tentatively decided to buy the Mahindra XUV 7X0 petrol AX7L AT as my next ride. To be frank, it is out of a lack of choice and options that I have made this decision in my head. In terms of capability, it is a downgrade, as I'm moving on from my beautiful Ford Endeavour 3.2 Titanium AT. Of course, it has a long list of bells and whistles that will be all new (and strange) to me. Being based in Delhi NCR, I am reluctant to go for a diesel again at this time. My driving in the city is quite minimal, say about 15kms max per day on average, but always in the clutches of peak Delhi traffic. I am terrified of BSVI diesel DPF horror stories. I am hoping that the 7X0 will be able to negotiate hills, mountain terrains and roads satisfactorily, as I make these trips quite frequently. I plan to keep this car for the next 4-5 years till India sorts out its fuel preferences and diktats, and fresh options are introduced that combine clean energy and performance along with the infrastructure to support them. Is my thought process sound? If not, please poke as many holes in it as you can.

Verified
4d

Your plan seems sound for Delhi-NCR, because petrol dodges the 10-year diesel cap and DPF hassles, and your 15 km daily crawl will not punish petrol the way it would a BS6 diesel. The XUV 7XO petrol AT has strong performance and will certainly keep you satisfied while negotiating hill climbs. Sure, coming from an Endeavour 3.2, this will feel like a step down in terms of road presence and off-road ability. However, despite being a front-wheel drive monocoque, it still exudes an underlying toughness, which gives you ample confidence while dealing with rough terrain. Additionally, the tech and safety are up-to-date, and the three-row flexibility will come in handy, too, although boot space with all three rows in place is low. On the flipside, this petrol-AT is thirsty, so expect single-digit city fuel economy figures.If you aren't in a hurry, consider waiting for the Jetour T2 plug-in hybrid SUV that JSW is expected to launch in the latter half of this year. Sure, it'll be more expensive than the Mahindra, and it might not have the off-road capability of your outgoing Endeavour, but since you aren't fully convinced of the Mahindra, this could be worthy of your consideration.

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Posted on: 30 Jun 2026