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Toyota Kirloskar Motor confirms customer data breach

Toyota says that the extent of the intrusion is still being confirmed.
2 min read3 Jan '23
Autocar India News DeskAutocar India News Desk
Toyota data breach

Toyota Kirloskar Motor on Sunday confirmed a breach of its customer database. Following an internal audit, the company had informed in October that the email addresses and customer management numbers of over 2.96 lakh customers were potentially leaked since July 2017. 

As an extension of that case, the company said that it has been notified by one of its service providers of an incident that might have exposed personal information of some of TMK’s customers on the internet. The carmaker added that the extent of the intrusion is still being confirmed. 

Toyota said that the competent authority, CERT-In (Indian Computer Emergency Response Team), under the Ministry of Electronics and Information Technology has been notified. 

The company added that it will work with its service providers to further enhance the existing guidelines and is fully committed to avoid any kind of inconvenience to customers. “We sincerely apologise for any concern this may have caused our customers”, Toyota said. 

Toyota at Auto Expo 2023

In terms of what’s in store from Toyota at the upcoming Auto Expo, the carmaker will showcase the recently launched Innova Hycross, and the new-gen Land Cruiser SUV. For enthusiasts, Toyota will showcase the GR (Gazoo Racing) Corolla hatchback. It’s also the first time that Toyota will be showcasing a GR model in India. Additionally, the carmaker is set to showcase its range of strong hybrid models, a plug-in hybrid, and a Fuel Cell Electric Vehicle (FCEV). Also on display will be pure EVs and Toyota's hydrogen concept technology. There is also a possibility of the carmaker launching the Urban Cruiser Hyryder CNG, bookings for which are already underway for Rs 25,000.

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Toyota Kirloskar Motors customer data breach details - Introduction | Autocar India