Hero Electric has announced a new battery check and care initiative that will be conducted throughout the month of April. Hero Electric calls this the Battery Care month to address customer concerns related to EV safety and will be done at no cost.
Of late, a few incidences of electric scooters catching fire have been reported and this could dent customer confidence in EVs. These fires are a result of the thermal runaway phenomenon and we’ve written at length about this issue here.
According to the company's statement about 450,000 consumers will be able to interact with the manufacturer through its 750+ dealerships in order to reinforce key aspects on battery care and safety, and will be able to get their electric two-wheelers checked free of cost. The company adds that service technicians would also demonstrate how to lookout for any “tell-tale signs in a battery that in a rare event may malfunction in future.”