Honda Cars India has taken multiple measures to support repair activities of cars affected by the floods in Chennai. As part of the special campaign, Honda has waived off the labour charges on the repairs of the cars. Additionally, the company is providing a 10 percent discount on spare parts and a 50 percent discount on value added services like anti-rust and paint protection.
In a company release, Honda states that its customers, both two-wheeler and four-wheeler owners, whose vehicles have been damaged during the floods, can avail loyalty points of up to Rs 20,000 on buying a new Honda car. The company has also announced an exchange bonus of Rs 30,000 for customers with flood-affected cars.
To cope with repair activities of this magnitude, the required parts have been sent to the company’s Chennai warehouse.
Speaking on the initiatives undertaken by Honda, Katsushi Inoue, president and CEO, Honda Cars India said, “We understand the gravity of the situation in Chennai where a large number of our customers’ cars have been completely or partially submerged in water. We are making all the efforts to support our customers to have their cars repaired as swiftly as possible.”
Honda has instructed its dealerships to take additional space to receive the flood affected cars. The workshops have been reinforced with technical manpower from Honda and nearby dealerships. The company has also deputed its area managers and service quality teams at the dealerships to supervise the entire process.
Honda added that the company is working closely with all insurance partners to expedite the claim process and has activated its road-side assistance partners to move the affected cars to Honda workshops on priority.
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