Yamaha recently announced its ‘Yamaha Lifetime Quality Care’ program. This program, as its name suggests, is a service package for Yamaha two-wheeler owners in India. The company has said that it includes benefits like a time-based 90min service time, roadside assistance and an extended warranty, as well as pick-up and drop-off.
The program can be availed by both existing and new Yamaha customers for the whole range of current two-wheelers offered by the company in India. The price for the program, however, hasn’t been revealed yet.
Mr Ravinder Singh, Senior Vice President, Strategy & Planning, Yamaha Motor India Sales Pvt Ltd. said, "The impact of after sales in auto industry is central to the customer perception of the brand – more the hassle-free experience, the more the brand will linger on to the minds of customers."
In other news, Yamaha is expected to launch its BS6-compliant FZ, FZ-S and YZF-R15 V3.0 in December 2019.
Ved Janve
Vishal Venugopal
Dinshaw Magol
