Hi, we live in Thane, and my commute is around 12km on alternate days. Our budget is 20-25 lakh, and we're looking for an automatic car. We are open to both petrol and EV options. Could you suggest the best cars based on reliability, comfort, running costs/fuel efficiency and after-sales service? Thanks!
With a 12km alternate-day commute in Thane, your usage is predominantly city-based with relatively low annual running. In this scenario, a petrol automatic makes the most sense from a reliability and ownership-cost perspective, as the fuel savings from an electric car would take a long time to justify the higher upfront cost.
In your Rs 20-25lakh budget, the Kia Seltos IVT is the most balanced recommendation. It is a comfortable, well-equipped midsize SUV with a smooth and reliable automatic transmission, good ride quality for city driving and a strong after-sales network in Thane. The IVT gearbox is particularly well-suited to stop-start traffic and is known for its reliability and low maintenance requirements.
If you are open to a slightly smaller car, the Skoda Kylaq 1.0 TSI with the 6-speed automatic is also worth considering. It offers a more engaging driving experience, a robust and proven engine and a transmission that is both reliable and relatively efficient. However, the Kia car remains the more premium and spacious option.
On the EV front, the MG Windsor is the most sensible recommendation if you are genuinely keen on going electric. It is spacious, comfortable and well-suited to city use. However, given your low running, the financial case for an EV is weak.
Overall, the Seltos IVT strikes the best balance between reliability, comfort, running costs and after-sales support for your usage pattern.

Kia Seltos
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Posted on: 17 Jul 2026
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