Hi, I currently own a 2016 Maruti Suzuki Ertiga VDI SHVS and a Honda Jazz i-VTEC. I’m planning to sell both cars and buy a new one. My budget is between Rs. 20 lakh and Rs. 28 lakh (on-road). The cars I’m considering are the Mahindra XUV 7XO, Scorpio N, and Thar Roxx. However, I’m a little concerned about Mahindra’s service quality. I ruled out the Toyota Innova Crysta because I don’t think it offers enough value for the price. My father also does not prefer the Tata Safari, as its third row is not very usable. The Tata Harrier is also on my list, but I’m concerned about Tata’s service quality. My usage is mixed. Is there a better option available in this price range?
Based on your requirements, the Mahindra XUV 7XO is the most sensible choice. It offers a good balance of space, comfort and performance, and is a significant step up from both your Ertiga and Jazz. The Scorpio N is a more rugged, body-on-frame SUV and is better suited to rough roads and occasional off-roading, but it is not as comfortable as the XUV 7XO for everyday use. It is a similar story with the Thar Roxx which is more of a lifestyle vehicle.
Mahindra service has made significant improvements in recent years and service quality is now largely dependent on the dealership. It is worth checking the reputation of your local dealer before making a decision.
The Toyota Innova Crysta is still the benchmark for reliability and long-term ownership, but it is expensive for what it offers and does not feel as modern or feature-rich as the XUV 7XO. Alternatively, consider the Kia Carens Clavis diesel. The engine is refined, it is premium inside, and the third row is better than the 7XO or Safari, though it lacks their SUV-like appeal. Kia service is also amongst the best in the country.
Overall, the XUV 7XO is the best fit for your needs and budget.
Mahindra XUV 7XO
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Posted on: 18 Jul 2026
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