Autocar India
5w

I purchased a VinFast VF6 just 10 days ago. The company and dealer committed a range of 468km on a full charge, but it doesn't even deliver 280km. The dealer is not sharing any phone numbers or email IDs of VinFast representatives. Please advise how I can get this issue addressed. I would also request your channel to raise this issue, as EV companies should not be allowed to make such claims and sell their products to Indian customers.

Verified
5w
The first thing to understand is that the 468km figure is the ARAI-certified range, and that number is achieved under standardised test conditions. In the real world, every electric car sold in India delivers significantly less than its claimed ARAI range, depending on speed, driving style, traffic, terrain, air-conditioning use and weather conditions.
This is not unique to the VinFast VF6. Models such as the Nexon EV, Curvv EV, Windsor EV and Creta Electric also deliver real-world ranges that are noticeably lower than their official ARAI figures. That said, a real-world range of around 280km does appear lower than expected and is worth investigating.
Before concluding that there is a fault, check factors such as average speed, drive mode, AC usage and whether the battery has completed a few charge-discharge cycles. Many EVs show more consistent efficiency after the initial running-in period.
As for escalating the issue, insist on a written response from the dealer and ask them to arrange a battery health and diagnostic check. Keep records of all communication. If the dealer is unable or unwilling to provide contact details for the manufacturer, ask for the regional service manager's details and raise the matter through VinFast's official customer support channels.
Vinfast VF6

Vinfast VF6

5w

Ok thanks for your valuable inputs

5w

I agree...there is one thumb rules...wateva range is claimed by the company decrease it by 25-30%,tha tihs the actual range range of the car

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Posted on: 8 Jun 2026