Autocar India
4w

I purchased a VinFast VF6 just 10 days ago. The company and dealer committed a range of 468km on a full charge, but it doesn't even deliver 280km. The dealer is not sharing any phone numbers or email IDs of VinFast representatives. Please advise how I can get this issue addressed. I would also request your channel to raise this issue, as EV companies should not be allowed to make such claims and sell their products to Indian customers.

Verified
4w
The first thing to understand is that the 468km figure is the ARAI-certified range, and that number is achieved under standardised test conditions. In the real world, every electric car sold in India delivers significantly less than its claimed ARAI range, depending on speed, driving style, traffic, terrain, air-conditioning use and weather conditions.
This is not unique to the VinFast VF6. Models such as the Nexon EV, Curvv EV, Windsor EV and Creta Electric also deliver real-world ranges that are noticeably lower than their official ARAI figures. That said, a real-world range of around 280km does appear lower than expected and is worth investigating.
Before concluding that there is a fault, check factors such as average speed, drive mode, AC usage and whether the battery has completed a few charge-discharge cycles. Many EVs show more consistent efficiency after the initial running-in period.
As for escalating the issue, insist on a written response from the dealer and ask them to arrange a battery health and diagnostic check. Keep records of all communication. If the dealer is unable or unwilling to provide contact details for the manufacturer, ask for the regional service manager's details and raise the matter through VinFast's official customer support channels.
Vinfast VF6

Vinfast VF6

4w

Ok thanks for your valuable inputs

4w

I agree...there is one thumb rules...wateva range is claimed by the company decrease it by 25-30%,tha tihs the actual range range of the car

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1w

I am looking to buy a car in the Rs 20-30 lakh budget. My driving is mostly in the city, and I cover around 50km every weekday, with occasional driving on Saturdays. I want a car with good after-sales service and decent fuel efficiency for city use. Most of my commute is along the Coastal Road from Bandra East to Fort in Mumbai. I am considering the Kia Seltos 2026 X-Line and the Tata Harrier EV, but I'm open to other suggestions if there's a better option in this price range. I have already ruled out the Honda Elevate, Toyota Hyryder, Honda City, and I don't want to buy a Maruti Suzuki.

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If you can charge at home, go for the Hyundai Creta Electric. Your 50km Mumbai city run suits an EV perfectly, and this one will do the coastal road crawl very smoothly and deal with stop-start traffic well, thanks to its nicely tuned one-pedal driving mode. Hyundai’s service consistency in Mumbai is better than Tata’s today, and the Creta’s size is easier to park than a Harrier. Running costs in the city drop sharply versus petrol or diesel, and your budget will comfortably get you the larger 51.4kWh battery, which, as per our testing, delivers a combined real-world range of 430km.The Kia Seltos is a fine pick only if you cannot charge at home or at the office. In that case, pick the 1.5 NA IVT combo for the most seamless drive in the city. Kia’s service is also generally hassle-free.One honest catch with the Creta Electric is that you need a reliable charging point at home or work, and the upfront cost is higher than that of a petrol Seltos. If you have a fixed parking spot with a plug, it is the easiest, cheapest way to do your daily Bandra East to Fort grind.

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Posted on: 8 Jun 2026