I’m planning to buy a car for my parents and am currently stuck between the Mahindra XUV 7XO and Kia Seltos. We also have a Golden Retriever, so space and practicality are important factors for us. My parents and I test-drove both cars separately. The Seltos was good and my parents liked it, but none of us were particularly excited by it. In contrast, we really liked the XUV 7XO, especially its premium and luxurious feel, spacious cabin and overall road presence. It also seems like a much better fit for our dog. I had almost finalised the XUV 7XO, but then I started reading owner reviews and noticed what appears to be a significantly higher number of complaints and reported issues compared with the Seltos. That has made me quite hesitant. Both cars felt great during the test drives, but I’m less concerned about how they feel on day one and more interested in what ownership will be like two to five years down the line. Another concern I have with both cars is their motorised, flush-fitting door handles. I understand that they look great and are part of the modern design, but I genuinely wonder how reliable these mechanisms will be over five to 10 years. A traditional mechanical door handle is a simple mechanism that I rarely worry about failing. With a motorised or flush-fitting handle, I can’t help but wonder what happens if the motor, sensor, electronics or mechanism develops a fault after several years. My priorities are reliability and a low chance of problems, minimal trips to the service centre, a good after-sales experience, comfort for my parents, enough space for our Golden Retriever, and, most importantly, a car they can keep for several years without constantly worrying about something going wrong.
Go for the Mahindra XUV 7XO. It is the better fit for your parents and your Golden Retriever. The Kia Seltos is a very good car, but it won't excite you or your parents, and that matters. The XUV 7XO offers more space, a more premium feel and a stronger road presence, which your family clearly appreciates. It is also a more practical car for a large dog, thanks to its wider cabin and more accommodating boot.
The ownership concerns around the XUV 7XO are understandable, but they are often amplified online. Mahindra has made significant improvements in recent years, and the XUV 7XO is a more mature product than its predecessor. The Seltos is the safer ownership bet, but it is not the car your family is excited about.
On the flush door handles, both cars use similar technology. They are designed to last, and failures are rare. If the mechanism does fail, it is a replaceable part, not a showstopper. Both cars also have manual overrides in case of an electrical issue.
The XUV 7XO is the car your family wants. It is the car that will make your parents happiest over the next 5-10 years. Buy the car you are excited about, not the one you are settling for.
Mahindra XUV 7XO
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Posted on: 20 Sept 2026
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