Both the Mercedes-Benz GLA and BMW X1 offer a strong list of features. You get auto LED headlamps, dual-zone climate control, a panoramic sunroof, a powered tailgate, connected car tech, ambient lighting, and even some ADAS features on both cars. The Mercedes has an advantage with a 360-degree camera. The BMW gets only a rear-view camera but offers lane-departure warning, which the Mercedes does not.
After that, the choice mainly comes down to interior and exterior design and the way the features are laid out. The BMW’s i-Drive infotainment system is known to be notoriously complicated to use. It should also be noted that the Mercedes has more powerful engines than the BMW.
As for service, it is highly dependent on your location and the specific service centre. Both brands reportedly have both good and bad service centres around the country.

