VW, Audi launch websites to check affected cars

In an attempt to salvage its reputation and regain the trust of its customers after the emissions scandal, the Volkswagen Group has launched a microsite to help its potentially affected customers keep track of the diesel cars powered by the EA189 diesel engine family, equipped with the emissions-cheating software. The initiative has also come about since increasing numbers of dissatisfied customers have been filing complaints against the German carmaker.

 

Moreover, Audi also launched a new website which will enable owners to check if their vehicle was fitted with the defeat device.

 

Depending on the car’s model and country, customers can enter their Vehicle Identification Number (VIN) which can be found in the service book or at the bottom of the car's windscreen. Using this number, the site detects the cars installed with the software. Cars from Volkswagen and its sub-brands – except Amarok – can be scanned here. The microsite has registered on it Volkswagen cars sold in all countries, except for the USA and Canada.

 

The VIN for Audi cars can be found in the Multimedia Interface system under 'Car' settings, apart from the aforementioned places for Volkswagen cars. The Audi services unlike Volkswagen, are available only for UK customers.