My dad wants a big SUV feel with status but under 20 lakh. He likes the Scorpio N, but I feel it will get outdated soon. We tried the Tata Sierra and Kia Caren but are still confused. We want good mileage and a full automatic. Our current car is a Kia Sonet, so driving should be on par or better.

PLS DO NOT BUY MAHINDRA SCORPIO NEW. Extremely disappointed with the way my warranty claim for a Mahindra Scorpio N has been handled. A 2 yrs old vehicle that has run only 13,000 km developed a clutch issue, yet the warranty claim was rejected by simply classifying it as "wear and tear" and alleging improper driving habits. As a Mahindra customer for more than 10 years, having owned and regularly serviced multiple Mahindra vehicles, I find this explanation unacceptable. The vehicle was fully drivable and was taken to the service centre only because the clutch pedal had become hard. However, after dismantling, I was presented with a repair bill of approximately 48,000 and informed that the failure was not covered under warranty. What is most concerning is that numerous Scorpio N owners have reported similar clutch, slave cylinder, and clutch housing-related issues across various forums and social media platforms. Despite these recurring complaints, customers continue to face warranty denials based on generic "wear and tear" explanations. The vehicle remained at the workshop for several days without any clear resolution, causing significant inconvenience to my family. Instead of investigating the possibility of a component defect or recurring model issue, the responsibility has been shifted entirely onto the customer. Loyal customers expect accountability, transparency, and fair treatment, especially when a relatively new vehicle develops a major component failure. Rejecting claims on flimsy grounds has led trust issues and raises serious questions about after-sales support. No point in writing to Chairman Anand Mahindra, Group MD Dr. Anish Shah, or Mr. Rajesh Jejurikar, ED & CEO – Auto & Farm Sectors. Despite escalating the issue to the highest levels, I have received no response or meaningful action, which gives the impression that such issues are common in this variant and are not being adequately addressed.

Many vehicle owners are unaware that several important parts are not covered under either warranty or insurance. At the time of purchase, the focus is usually on the features, warranty benefits, and insurance coverage, but very little is discussed about what is not covered. As a result, many customers only learn about these exclusions when a major repair bill arrives. Wear-and-tear components such as the clutch, flywheel, brake parts, and certain other consumable items are typically excluded from both warranty and insurance claims. I recently had to spend nearly ₹1 lakh to replace the clutch and flywheel in my MG Hector. The replacement itself was expected due to normal wear and tear, but what surprised me was that neither the warranty nor the insurance policy provided any coverage for it. Just sharing this as a reminder for fellow vehicle owners: before purchasing a vehicle or renewing insurance, take some time to understand not only what is covered, but also what isn't. It can save you from unexpected expenses later