Autocar India
1d

I have booked the Tata Sierra EV, but I am concerned about the after-sales service and the possibility of receiving a faulty car.

Verified
15m

The Tata Sierra EV is a genuinely appealing product, but your concerns about aftersales are valid. Tata has made significant improvements in service quality over the past few years, but the network still lacks the consistency of Maruti, Hyundai, Toyota or Honda. The bigger concern is that the Sierra EV is a brand-new product with no long-term ownership track record yet, so there is always a small risk of teething issues that only emerge with real-world use.

If you are the kind of buyer who worries about reliability and wants absolute peace of mind, it may be worth waiting six to twelve months to see how this Tata car performs in the hands of early owners. If you are comfortable taking a calculated risk on a promising new product, the Sierra EV remains a strong choice. 

Tata Sierra EV

Tata Sierra EV

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3d

I intend to buy an SUV with AWD, a peppy engine, and seating for five, with a generous boot. I'm also open to a seven-seater, as I can keep the third row folded when not in use. I would prefer a comfortable suspension setup, ideally with a multi-link independent suspension. I'm slightly inclined towards an EV, but only if its software is highly reliable, as I don't want to deal with breakdowns or roadside assistance due to software issues. My current shortlist includes the Tata Sierra EV QWD and the Mahindra XUV 7XO Diesel AWD. My annual running is around 5,000km in the city and 6,000-7,000km on highways. Kindly suggest the most suitable SUV for my needs.

Verified
2d

Pick the Mahindra XUV 7XO diesel AWD. With your highway-heavy use and worry about EV software stranding you, the diesel AWD is the safer long-trip tool, gives strong torque for quick overtakes, and you are free from charging stops or app glitches. It also answers your hardware questions - the AWD for grip and an independent rear suspension that keeps it stable and comfy on rough patches. The XUV 7XO comes only as a 7 seater, but you can keep the third row folded for a big, usable boot.The Tata Sierra EV is tempting, and its AWD version will be quick and quiet, but early EV software performance can still be hit-or-miss, so it's perhaps better to wait a bit.Moreover, since you have quite a lot of highway driving in your mix, an electric car, even with a range as healthy as the Sierra's, is not the ideal choice. Conversely, since you have a good mix of city and highway driving, the diesel engine in the Mahindra car will get enough of a workout to keep the DPF regenerated as required.

VehicleMahindra XUV 7XO
VehicleTata Sierra EV
6d

Dear Autocar India Team, I am writing to highlight a serious ownership concern with premium Volkswagen Group CBU SUVs in India. I own a Volkswagen Tiguan R-Line costing over Rs. 60 lakhs on road. After tyre damage, I approached the authorised service network and was informed that the OEM tyre size - 255/45 R19 - is not available in India. This is a safety-critical consumable, not a cosmetic accessory. For a premium CBU SUV, it is deeply disappointing that owners are left struggling to source the standard tyre size after damage. This concern may not be limited to the Tiguan R-Line alone. The Volkswagen Tayron R-Line in India also uses the same 255/45 R19 tyre size, and the recently launched Skoda Kodiaq RS uses another rare performance tyre size, 235/45 R20. This raises a larger question: are premium CBU models being sold in India without adequate long-term tyre and consumable support? Insurance has approved an alternative tyre size in my case, but that does not solve the core issue. Owners should not be forced into non-OEM tyre sizes because the manufacturer has not ensured the availability of the factory-specified tyre. I had publicly raised this with Volkswagen India, but received no response. I request Autocar India to kindly look into this and raise the issue with Volkswagen India / Skoda Auto Volkswagen India, so that either OEM tyre availability is ensured or formal written guidance is provided for safe alternative tyre sizes. Regards, Dr. S. Alagu Ganesh Madurai

Verified
4d

We’ll take this up with Skoda Auto Volkswagen India right away and ask for a clear tyre support policy, stocking timelines for 255/45 R19 and 235/45 R20 in India, and written guidance on approved alternates. We will publish their response. You’re right to call this out. A Rs. 60 lakh CBU that leaves owners hunting for a basic, safety‑critical size is not acceptable. No doubt, import curbs and BIS rules have choked niche sizes, but that is the OEM’s job to solve with their tyre partners, not the owner’s problem.While we push for a fix, two practical options keep you mobile without straying far from spec. For Tiguan R‑Line 255/45 R19, the closest matches are 245/45 R19 or 235/50 R19. For Kodiaq RS 235/45 R20, 255/40 R20 is closest. Only choose tyres with equal or higher load and speed rating, check full‑lock clearance, and do an alignment. With AWD, replace in pairs at a minimum, ideally all four, to avoid drivetrain stress. Expect a small speedometer error.

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Posted on: 12 Jul 2026