Autocar India
10w

I have booked the Tata Sierra EV, but I am concerned about the after-sales service and the possibility of receiving a faulty car.

Verified
9w

The Tata Sierra EV is a genuinely appealing product, but your concerns about aftersales are valid. Tata has made significant improvements in service quality over the past few years, but the network still lacks the consistency of Maruti, Hyundai, Toyota or Honda. The bigger concern is that the Sierra EV is a brand-new product with no long-term ownership track record yet, so there is always a small risk of teething issues that only emerge with real-world use.

If you are the kind of buyer who worries about reliability and wants absolute peace of mind, it may be worth waiting six to twelve months to see how this Tata car performs in the hands of early owners. If you are comfortable taking a calculated risk on a promising new product, the Sierra EV remains a strong choice. 

Tata Sierra EV

Tata Sierra EV

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9w

I has a diesel

9w

Service centre till not that good .. attitude remain poor for good brand

9w

@autocar.india My Brand new Tata Sierra Adventure Plus. 4 breakdowns in just a few days. Multiple technician visits. Software updates. I’ve lost all confidence in this vehicle. @TataMotors @TataMotors_Cars. arrange a buyback or replacement with a Sierra EV. Kindly resolve this asap. #TataSierra All representatives are just there to talk like auto generated replies who does not have the capacity or capability to understand customer problems and their own car problems. We did not buy a car worth 20lakhs to suffer since delivery. They are asking me to take back faulty car . Thats the solution they are giving .Never buy TATA CAR .

2w

E vitara m 8 yr 160000 km hi warranty milti h meri daily running 3500 km h jo ki 4 year m warranty khatam ho jayegi mere case m kya mujhe e vitara leni chahiye ya fir nexon ev unlimited km deta h but service ka Sankar aur software problem ko lekar doubt h ..mujhe guide kare

7w

I wish to buy kia carens premium optional variant petrol is it worth buying or I should go for new seltos facelift instead?

9w

Should one go for the current creta ev or wait till the next year When is the new gen creta ev due? Also is it still the best option if im willing to spend under 20lakhs

9w

I have bought Nexon EV, though I am happy with car but with the service centres are really horrible. I got the problem in AC after two months of purchase. Still the problem is not resolved, brand is doing good by releasing the futuristic EV cars but the service centers and dealers are really lethargic and don’t respond. Buying experience was horrible and now service experience is worst. Previously, I have used Hyundai and VW cars and never faced any service issue, these brands really take care of their customers.

9w

After sales service is very very bad, I bought sierra 2 months back, I didn't face any major problem but several software and parts noise problem, visited service center 3 times, they take the car but don't work on it for several hours because their center is full, they will call you early in morning as soon as they open saying sooner you come sooner you will get the vehicle. I raised this concern to tata motors and service center gm and hod came to me with bad attitude saying customer service is only going to raise a ticket And don't ask quality of work they do, a light was loose so they took a piece of hard foam and put it inside to remove the noise, all jugaad and hod of service center don't like the customer to see what they are doing to the car. Absolutely pathetic service

9w

As far as tata and their service center are concerned nobody is going to help you because this is what happens, you raise a complaint if tata wishes to respond, they will send you to service center if you are not happy with Service center then either you can fight with them as all they know is arguing and no working ethics. And if you complaint about service center to tata motors you again get connected to service center, it's a vicious cycle to let you suffer Just go for hyundai, have been to multiple hyundai service center during my 8 years of ownership, never faced any problem

9w

I have waited for Sierra.EV for long, booked harrier.ev on its launch but did not go fir it - bcuz its typically SUV looks … wanted modern and tech led vehicle. All ev’s being tech/software led are known to have some teething issues most of the time … being in IT industry i know it well but as long as Tata is keen and open to solve them when reported - it shall be manageable. Got Sierra.ev QWD Rapid … colour delivered to me on 1st day 😊… i am loving it and enjoying its tech - looking fwd to long journey to get bigger enjoyment.

9w

I bought a Tata Nexon about 10 months back. From the first two weeks onwards till now, the car keeps showing me an engine malfunction error message. The car has been sent to the dealer's workshop 7 times, and one time the dealer's technicians did a home visit. Till date problem is not resolved. Everytime the dealer casually just resets the software application, claims everything is ok, without ever attending the root cause. Totally casual, rubbish approach. The big risk is I am unable to differentiate between a serious and genuine engine issue and a false alarm. I regret buying a Tata car. They still cannot make a roadworthy and reliable vehicle. Should just make trucks.

9w

Is good for buying sierra EV top variant for city use

9w

Never go for Tata cars! I bought an Altroz about 3 years ago and it always had issues where the car just used to turn off, even while moving in good 3rd and 4th gear which was dangerous. I ended up selling it due to really poor service from the dealers. I tried multiple service center and none could diagnose the problem and I also lost a lot of money getting the service done. I switched to a Baleno AGS from a nearby NEXA and they have an excellent service. Go for Maruti or hyundai at Max.

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1d

Help me choose the right car for my usage. Please be practical and challenge my assumptions. My situation: I am 31 and work as a software developer. I currently work from home in Balsane, Dhule, but I am moving to Mumbai around March. My wife and I are expecting a baby in February. My parents live in a village where local transport is poor. My Mumbai office is near Powai, but parking is difficult. I prefer a manual car. Usage: My current running is around 10,000 km per year, but it may increase. I travel between Mumbai and Balsane, which is around 400 km one way, around 5-7 times a year, along with Dhule/Sakri and local trips. I also drive around Mumbai on weekends. The AC is usually on, and on long trips, the car will have my wife, baby, and luggage. Budget: Rs. 6-9 lakh on-road. I am willing to spend more only if it is genuinely worth it. Shortlist: - Tiago XE Petrol - Punch Pure+/Smart Petrol - Punch Pure+/Smart CNG - Brezza LXi turbo-petrol Please tell me: 1. Which one should I buy and why? 2. Petrol vs CNG for my usage? The CNG premium is around Rs. 1 lakh, and the nearby village pump may open around Diwali, but this is not guaranteed. 3. What real-world mileage can I expect with the AC on? 4. Please consider loan interest, fuel costs, maintenance, depreciation, and resale value. 5. Is the Brezza worth the extra money? 6. Give me one final choice and tell me what I should avoid.

Verified
23h

The Brezza LXI Turbo is far superior to the Punch and Tiago as far as smoothness, performance, and cabin space are concerned. It is also backed by Maruti's widespread support network, and the ownership experience is likely to be fuss-free. The on-road cost of the Brezza LXI will fall within your Rs 9 lakh budget, and even though you might miss a few features, it still feels worth opting for. Alternatively, you could also consider the Maruti Dzire VXI MT for its large boot, comfy ride and strong fuel efficiency.

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Posted on: 12 Jul 2026