Raghavendra Kulkarni is new FCA aftersales head

    FCA India president Kevin Flynn says Kulkarni's appointment comes at a right time, especially when they are ready with made-in-India Jeep Compass

    Published On Jul 28, 2017 02:25:00 PM


    Raghavendra Kulkarni is new FCA aftersales head

    FCA India, which aims to enhance its aftersales operations in the country, has appointed Raghavendra Kulkarni as its new head of aftersales. A mechanical engineer, Kulkarni comes with 32 years of experience in aftersales, having worked with a number of automobile majors in India and overseas.

    Kulkarni will be part of the FCA India leadership team and will report directly to Kevin Flynn, president and managing director, FCA India.

    Commenting on the appointment, Flynn said, “Raghavendra joins the FCA India family at the right time, as we are about to go to market with the made-in-India Jeep Compass. His vast experience in aftersales will be immensely valuable to us as we are moving the needle in strengthening our service network with Mopar across the country. We welcome him and look forward to his expertise in taking our service operations to the next level.”  

    Kulkarni will be responsible for the entire aftersales operations that include providing support to Fiat as well as Jeep customers. He will oversee the implementation and expansion of Mopar workshops across India, and also strategise to introduce innovations in service operations, to ensure customer satisfaction. Setting up of new workshops and driving all functions of FCA’s service operations will be a major part of his responsibilities.

    In the past, Kulkarni has worked for OEMs such as Mahindra & Mahindra, Toyota, General Motors and Bentley, and also Volkswagen India. He has had international stints in Sri Lanka, Nepal, Africa and China as well.

    Copyright (c) Autocar Professional. All rights reserved.


    No comments yet. Be the first to comment.

    Ask Autocar Anything about Car and Bike Buying and Maintenance Advices
    Need an expert opinion on your car and bike related queries?
    Ask Now
    Search By Car Price
    Poll of the month

    The Honda City Hybrid costs Rs 19.50 lakh. Would you:

    Buy it for its superior tech and fuel economy



    Buy a regular (and cheaper) petrol/diesel City



    Buy a high-performance turbo-petrol sedan



    Buy a pure Electric Vehicle with zero emissions



    Total Votes : 1137
    Sign up for our newsletter

    Get all the latest updates from the automobile universe