Autocar India
13w

My Jeep Compass recently experienced a critical steering failure while I was parking. There was a loud noise, immediately followed by a complete loss of steering control. Upon inspection, a broken bolt from the front assembly was found detached. This appears to indicate a serious manufacturing or component defect and raises significant safety concerns.

Verified
12w

Treat this as a serious safety issue and do not drive the car. Get it flatbed-towed to an authorised Jeep Compass workshop, keep the broken bolt with you, and click clear photos of the part, the area it came from, and the car’s VIN and odometer. Ask the workshop to open and check the full steering and front suspension on both sides, not just the one bolt. That means the steering rack mounts, tie-rod ends, lower arms, subframe mounts and all related fasteners. Ask for a written report that explains what failed, why it failed, and what they will change.

Insist that all affected parts and bolts are replaced, not reused, and that they do a full torque check with markings you can see. If the car is in warranty, this should be free. Even if it is out of warranty, please ask Jeep for a goodwill repair, as this is a safety issue. Request a loaner car until your car is fixed and tested.

Email Jeep India customer care with a simple timeline, photos, VIN, and copies of the job card, and cc the dealer’s service head. Check Jeep India’s recall page for your VIN. If you don’t get a clear answer or a proper fix, you can write to us at helpline@autocarindia.com, and we will escalate it further. 

Jeep Compass

Jeep Compass

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2d

Dear Autocar India Team, I am writing to highlight a serious ownership concern with premium Volkswagen Group CBU SUVs in India. I own a Volkswagen Tiguan R-Line costing over Rs. 60 lakhs on road. After tyre damage, I approached the authorised service network and was informed that the OEM tyre size - 255/45 R19 - is not available in India. This is a safety-critical consumable, not a cosmetic accessory. For a premium CBU SUV, it is deeply disappointing that owners are left struggling to source the standard tyre size after damage. This concern may not be limited to the Tiguan R-Line alone. The Volkswagen Tayron R-Line in India also uses the same 255/45 R19 tyre size, and the recently launched Skoda Kodiaq RS uses another rare performance tyre size, 235/45 R20. This raises a larger question: are premium CBU models being sold in India without adequate long-term tyre and consumable support? Insurance has approved an alternative tyre size in my case, but that does not solve the core issue. Owners should not be forced into non-OEM tyre sizes because the manufacturer has not ensured the availability of the factory-specified tyre. I had publicly raised this with Volkswagen India, but received no response. I request Autocar India to kindly look into this and raise the issue with Volkswagen India / Skoda Auto Volkswagen India, so that either OEM tyre availability is ensured or formal written guidance is provided for safe alternative tyre sizes. Regards, Dr. S. Alagu Ganesh Madurai

Verified
2h

We’ll take this up with Skoda Auto Volkswagen India right away and ask for a clear tyre support policy, stocking timelines for 255/45 R19 and 235/45 R20 in India, and written guidance on approved alternates. We will publish their response. You’re right to call this out. A Rs. 60 lakh CBU that leaves owners hunting for a basic, safety‑critical size is not acceptable. No doubt, import curbs and BIS rules have choked niche sizes, but that is the OEM’s job to solve with their tyre partners, not the owner’s problem.While we push for a fix, two practical options keep you mobile without straying far from spec. For Tiguan R‑Line 255/45 R19, the closest matches are 245/45 R19 or 235/50 R19. For Kodiaq RS 235/45 R20, 255/40 R20 is closest. Only choose tyres with equal or higher load and speed rating, check full‑lock clearance, and do an alignment. With AWD, replace in pairs at a minimum, ideally all four, to avoid drivetrain stress. Expect a small speedometer error.

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I have a Grand Vitara Strong Hybrid, and I am extremely satisfied with its mileage (900-1000 km from 45 liters). However, I am losing the joy of driving. I migrated to this car after owning a Swift Dzire Diesel and an XL6. The mismatch between engine revs and acceleration is becoming unpleasant. Overtaking feels riskier, and even the brakes feel spongy. I have experienced a few unpleasant situations because of this. As a result, I have reduced my overall speed, making the safety of my family a bigger priority. But the driver in me is unhappy. Should I upgrade to the Duster Hybrid, the Hycross Hybrid, or the newly launched Sierra EV? Also, do diesel engines still make sense today?

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From what you've described, the Grand Vitara Strong Hybrid has impressed you with its efficiency but left you wanting more from behind the wheel. If driving enjoyment is back on your priority list, the Duster Hybrid looks like the most natural upgrade. It is expected to offer a much more engaging driving experience while retaining the fuel efficiency benefits of a strong hybrid.The Toyota Innova HyCross Hybrid will certainly improve on comfort, refinement and performance, but it won't fundamentally change the character you're looking for. It is still geared towards relaxed family motoring rather than enthusiastic driving.The Tata Sierra EV is an interesting option and has now been launched. It promises strong performance, a premium cabin and a spacious interior. However, if the "driver in you" misses the involvement and confidence of your earlier diesel cars, we'd still wait to experience how the Duster Hybrid drives before making a decision.As for diesels, we don't think they should be ruled out altogether. With the right usage, they continue to make sense. However, given your appreciation for the fuel economy of your Grand Vitara and the direction the market is heading, we'd lean towards a strong hybrid rather than going back to diesel.

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Posted on: 10 Apr 2026