Autocar India
MH

MD Hasan

10w

I am planning to buy a Tata Safari petrol for my family, and I doubt the car’s service support and long-term reliability. Can you please advise?

Autocar India team

Autocar India

Verified
10w

We understand your doubts about the long-term reliability and service experience of the Tata Safari, especially since Tata Motors’ reputation in this area has taken a bit of a beating in recent years. That said, the company is making a strong push to improve the overall ownership experience.

While it’s still a little early to comment definitively on how the Safari petrol will hold up over many years, we don’t expect it to be problematic to own. The new Tata petrol engine is a very modern unit manufactured at the company’s all-new engine facility at its Sanand plant, known for its higher quality standards.

On the whole, you can go ahead with the Tata Safari petrol with confidence. It’s spacious, very smooth, and nice to drive, making it a strong choice for family use.

 

Tata Safari

Tata Safari

Explore cars mentioned

GB

Gourav Bundela

9w

Dear Hasan, TATAs service us a huge issue and their quality of work and delays in procuring parts his unbearable. Can you even their dealers dont keep stock of the basic brake pads which is replaced by them at 15kservive interval. I own a Safari Diesel AT XZA+O and believe me its nightmare handling the service and repair issues.

GB

Gourav Bundela

9w

Dear Hasan, Tata's servicing is not at all good and sometimes even worse than other Indian Automakers. I own a Safari XZA + O model and trust me I am facing serious quality issues in the service aspect of this brand. Any complaint is not rectified properly and we need to visit service centre multiple times to get final resolution. The manpower is unskilled and quality of work is pathetic. I recently got the paint work done for my vehicle and the quality of work was disaster with bubbles, uneven coat, over spray and damage to other parts of my windows. My brother owns a XUV 700 and trust me the service and quality of workmanship of Mahindra is 1000 times better than Tata. #NEVER BUY TATA CARS>>>AN HEADACHE FOR LIFE

PK

Pratap kumar Ranahandol

9w

This is also my favourite...Tata Safari...pls. advice me which model will be the best for my family of 5 members.

SK

Sampath kumar

10w

I want buy Hyundai creta Top model (king) on road price Rs 23lakh, for 2025 production, what snout your openin

AV

Avi

10w

Service is still a pain point. I too own a Tata car and I seriously doubt if I would go back to ice vechile again Even though it's out of the world product. They have to improve a lot in their basics. Safari when it runs it's a magnificent vechile, question is would you still go for a car where your sure of safety but uncertain about reliability?

CS

choudhary saab

9w

Well said … only buy Safari if you are madly in love with the car … else maintenance and service centre going to make you cry

AR

Ashis Rai

10w

Hi I am planning for a Scorpio N .2026 Should i go ahead or wait for the face lift 2026 which is not officialy announced .Pls advise .

CS

choudhary saab

9w

Why not the facelift if it is going to hit the market in the second quarter. I hope this time they bring the actual facelift unlike 7xO

SH

SH

10w

Not sure about your budget. Safari haz good 3 row seating space but is underpowered. Service is not good and long term reliability is a issue. Xuv7xo is another option it has a powerful engine, but third row has limited headroom service is a bigger issue than Safari, reliability wise better than Safari. Best would be to consider Toyota Hycross if you are looking for a family car, nice engine, nice space, good service and long term reliability only that looks will not be as appealing as Safari or the Xuv.

CS

choudhary saab

9w

The Safari engine performs better than the hycross. If you are going to drive the car then Safari or xuv would be the better choice else go with hycross for comfort and long term reliability. Mileage is not the talking point for all the 3 suvs 😀

RO

Rohit

10w

I'm planning to buy a 7 seater suv and my budget is around 20 lakh which is the car for and my family

CS

choudhary saab

9w

Caren’s or Safari good choice

More questions on similar cars

RM

RAJA M S

5d

I would like to buy a bigger SUV and have shortlisted a few petrol models. My budget is a constraint, but performance is my top priority. The options I am considering are the MG Hector, Tata Harrier, Tata Safari, Hyundai Alcazar and Mahindra XUV 7XO and Mahindra Scorpio N. Which one would suit me better?

Autocar India team

Autocar India

Verified
33m

If performance is your biggest priority and you still want a large family SUV without stretching the budget too far, the Mahindra XUV 7XO petrol automatic is the one we would pick. Its 2.0 turbo petrol feels the strongest and most effortless in this group, whether you are overtaking on the highway or driving with a full load of passengers. The automatic gearbox also suits the engine well and makes daily driving much easier, while the cabin itself feels spacious, comfortable and well-equipped. Even in lower or mid variants, you still get the same strong engine, which helps keep costs under control.The Hyundai Alcazar 1.5 turbo petrol DCT is the more polished and city-friendly alternative. It feels lighter to drive, and refinement is excellent, but the DCT gearbox is not always the smoothest at crawling city speeds and can feel slightly jerky in stop-and-go traffic. It also does not have the same effortless punch or road presence as the Mahindra when fully loaded. The MG Hector petrol is spacious and comfortable, but performance is nowhere close to the Mahindra, and despite having a smaller engine, fuel efficiency is not one of its strengths either.The Tata Harrier and Tata Safari are now available with Tata’s newer 1.5 turbo petrol engine, but performance is adequate. It still does not feel as effortless or as strong as the Mahindra’s larger 2.0 turbo petrol, especially in a full-size SUV application. The Mahindra Scorpio-N petrol is also very powerful and rugged, but compared to the XUV 7XO, it feels less polished and more old school in everyday driving.

VehicleMahindra XUV 7XO
VehicleHyundai Alcazar
VehicleTata Harrier
VehicleTata Safari
VehicleMahindra Scorpio N
PB

pravin bhosale

1d

I have bought a Nissan Magnite CVT turbo... I am facing an issue with the front tyre alignment. My garage person says there is a suspension problem, and the alignment cannot be done. The Nissan showroom has accepted the problem, but even after keeping the vehicle for 15 days, they couldn't provide a satisfactory result. The problem still persists, and there is still a minor issue in the alignment.

Autocar India team

Autocar India

Verified
5h

Since, the Nissan Magnite is still showing alignment issues even after suspension work and repeated visits to the dealership. You are right to push for a proper resolution rather than accept it as normal. A slight steering pull or uneven tyre wear on a relatively new car usually points towards either incomplete wheel alignment or suspension geometry issues. Also, in some cases, damage or tolerance issues with suspension or steering components. The positive here is that the Nissan dealership has acknowledged the problem, which is important, but if the issue persists after 15 days in the workshop. Then, you should ask for a more detailed technical inspection report and ensure that tyre condition, suspension parts, steering rack and wheel balancing are all being checked systematically rather than just repeated alignments.At the same time, since you mention the issue is now minor. But it is also worth understanding that modern cars can sometimes develop slight left or right drift depending on road camber and tyre wear patterns. So it is important to distinguish between a genuine fault and a small behavioural characteristic. The best way to judge this is by checking whether the car pulls consistently on a flat road and whether tyre wear is uneven over time.

VehicleNissan Magnite
SA

Sandeep

1w

I have shortlisted Tata Harrier Petrol Adventure X plus. The reason for selection is the comfort, features, stability and fits by budget but somehow I' am worried on the after sales service from Tata. Please advise how the servicing problem can be dealt with or else alternative vehicle which covers the similar features as Adventure X plus and within the same budget.

Autocar India team

Autocar India

Verified
3d

I have shortlisted the Tata Harrier Petrol Adventure X Plus. The reason for selection is the comfort, features, stability and fits by budget, but somehow I' am worried about the after-sales service from Tata. Please advise how the servicing problem can be dealt with, or else an alternative vehicle which covers similar features as Adventure X plus and within the same budget.Tata’s aftersales service can indeed be inconsistent in some places, though the company is working to improve this and raise standards across its network. This doesn’t mean you will definitely face problems, but it does mean you should go in with your eyes open and be prepared to stay on top of the service experience.The new Harrier petrol itself is a well-rounded SUV, with very good comfort, features and stability, and it fits your brief and budget quite well. The 1.5-litre turbo-petrol is still relatively new, so long-term reliability data is limited. But there haven’t been any serious red flags so far, and you can consider it if you like the way it drives and the overall package.To minimise service-related hassles, be proactive with the dealer right from the booking stage. Clearly tell them you expect timely and high-quality service, and try to stick to one authorised workshop so you can build a rapport with a specific service advisor. Communicate all service issues and commitments via email or WhatsApp.So, there is a clear record, and don’t hesitate to escalate politely to the service manager, dealer principal or Tata customer care if problems are not resolved to your satisfaction.

VehicleTata Harrier

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ram

3d

Hi, I am a bit confused about whether I should wait for the Maruti Brezza facelift or go ahead and buy the Kia Seltos HTE(O) or the Hyundai Creta E Summer Edition.

Autocar India team

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Sam

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Should I wait for the Honda Elevate 2026 facelift? I have shortlisted the Elevate based on reliability (“no issues” ownership for 10+ years), brand trust, good drivability, comfort, and spaciousness. Or should I consider other options currently available in the market?

Autocar India team

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Pritam Datta

6d

I am planning to buy my first car. My net annual income is around ₹5 lakh, and this car is for my parents. Kindly suggest which brand and model I should consider. My main criteria are fuel efficiency (petrol), ride comfort, and safety.

Autocar India team

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Verified
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VehicleMaruti Suzuki Alto K10
VehicleMaruti Suzuki Celerio

Posted on: 25 Feb 2026