Autocar India
MH

MD Hasan

7w

I am planning to buy a Tata Safari petrol for my family, and I doubt the car’s service support and long-term reliability. Can you please advise?

Autocar India team

Autocar India

Verified
7w

We understand your doubts about the long-term reliability and service experience of the Tata Safari, especially since Tata Motors’ reputation in this area has taken a bit of a beating in recent years. That said, the company is making a strong push to improve the overall ownership experience.

While it’s still a little early to comment definitively on how the Safari petrol will hold up over many years, we don’t expect it to be problematic to own. The new Tata petrol engine is a very modern unit manufactured at the company’s all-new engine facility at its Sanand plant, known for its higher quality standards.

On the whole, you can go ahead with the Tata Safari petrol with confidence. It’s spacious, very smooth, and nice to drive, making it a strong choice for family use.

 

Tata Safari

Tata Safari

Explore cars mentioned

GB

Gourav Bundela

6w

Dear Hasan, TATAs service us a huge issue and their quality of work and delays in procuring parts his unbearable. Can you even their dealers dont keep stock of the basic brake pads which is replaced by them at 15kservive interval. I own a Safari Diesel AT XZA+O and believe me its nightmare handling the service and repair issues.

GB

Gourav Bundela

6w

Dear Hasan, Tata's servicing is not at all good and sometimes even worse than other Indian Automakers. I own a Safari XZA + O model and trust me I am facing serious quality issues in the service aspect of this brand. Any complaint is not rectified properly and we need to visit service centre multiple times to get final resolution. The manpower is unskilled and quality of work is pathetic. I recently got the paint work done for my vehicle and the quality of work was disaster with bubbles, uneven coat, over spray and damage to other parts of my windows. My brother owns a XUV 700 and trust me the service and quality of workmanship of Mahindra is 1000 times better than Tata. #NEVER BUY TATA CARS>>>AN HEADACHE FOR LIFE

PK

Pratap kumar Ranahandol

6w

This is also my favourite...Tata Safari...pls. advice me which model will be the best for my family of 5 members.

SK

Sampath kumar

6w

I want buy Hyundai creta Top model (king) on road price Rs 23lakh, for 2025 production, what snout your openin

AV

Avi

6w

Service is still a pain point. I too own a Tata car and I seriously doubt if I would go back to ice vechile again Even though it's out of the world product. They have to improve a lot in their basics. Safari when it runs it's a magnificent vechile, question is would you still go for a car where your sure of safety but uncertain about reliability?

CS

choudhary saab

6w

Well said … only buy Safari if you are madly in love with the car … else maintenance and service centre going to make you cry

AR

Ashis Rai

6w

Hi I am planning for a Scorpio N .2026 Should i go ahead or wait for the face lift 2026 which is not officialy announced .Pls advise .

CS

choudhary saab

6w

Why not the facelift if it is going to hit the market in the second quarter. I hope this time they bring the actual facelift unlike 7xO

SH

SH

7w

Not sure about your budget. Safari haz good 3 row seating space but is underpowered. Service is not good and long term reliability is a issue. Xuv7xo is another option it has a powerful engine, but third row has limited headroom service is a bigger issue than Safari, reliability wise better than Safari. Best would be to consider Toyota Hycross if you are looking for a family car, nice engine, nice space, good service and long term reliability only that looks will not be as appealing as Safari or the Xuv.

CS

choudhary saab

6w

The Safari engine performs better than the hycross. If you are going to drive the car then Safari or xuv would be the better choice else go with hycross for comfort and long term reliability. Mileage is not the talking point for all the 3 suvs 😀

RO

Rohit

7w

I'm planning to buy a 7 seater suv and my budget is around 20 lakh which is the car for and my family

CS

choudhary saab

6w

Caren’s or Safari good choice

More questions on similar cars

DS

Darpan Shah

1d

Hello, I am looking for a family car that is also good for highway use. The car will be used for approximately 1,000 km per month, mainly for long drives over the weekends. My budget is around 25-30 lakh, and I would prefer a car with captain seats in the second row and ample boot space, as I have a young child and we usually carry a lot of luggage. Highway safety is a priority.

Autocar India team

Autocar India

Verified
6h

We would recommend opting for the Kia Carens Clavis based on your requirements. The Carens is designed with family use in mind, offering comfortable captain seats and a usable third row when needed. With the third row folded, it provides a large luggage bay, which is one of your key requirements. It is easy to drive, comfortable over long distances and works very well for weekend highway trips with a young child.If you want a more rugged SUV feel with stronger highway performance, the Mahindra XUV 7XO is worth considering. It comes with a more powerful diesel engine and feels stronger and more effortless at highway speeds, especially when fully loaded. However, the third row is best suited for occasional use, and overall practicality is not as good as the Carens for a family setup.Similarly, the Tata Safari diesel automatic is a strong alternative if safety and ride comfort are top priorities. It feels robust, handles bad roads very well and has a more accommodating third row than the Mahindra. But like the XUV 7XO, it is not as flexible as the Clavis for carrying passengers and luggage together.The Toyota Innova HyCross remains the most comfortable and refined option overall, but the captain seat variants typically stretch beyond your budget once on-road costs are considered.

VehicleKia Carens Clavis
VehicleTata Safari
VehicleToyota Innova HyCross
VehicleMahindra XUV 7XO
RP

Rohit P

1w

I am planning to upgrade from my 2017 Honda City diesel, which is now over nine years old. I am looking for a 7-seater, although it will mostly be used as a 5-seater, with occasional requirements to carry 6-7 passengers. The car will primarily be used in Gurgaon for city driving, along with highway trips on the Delhi-Mumbai Expressway for going to Kota, Rajasthan. My key requirements include good comfort for five passengers, a usable third row when needed, and a preference for an automatic transmission. My budget is around ₹26 lakh. At present, I am inclined towards the Tata Safari Petrol AT (Accomplished X). However, my main concern is the drop in mileage and the resulting increase in running costs. My current Honda City delivers around 23 kpl on highways and about 15 kpl in the city, whereas I expect the Safari petrol automatic to return roughly 12 kpl on highways and about 9 kpl in city conditions. This translates to a significant 40-50% drop in fuel efficiency, leading to noticeably higher fuel expenses. My monthly usage is approximately 800 km, split evenly between city and highway driving. While fuel efficiency is an important factor, it is not the only deciding criterion. I have considered diesel options but ruled them out due to my usage pattern, as the car may remain unused for weeks at a time and may not see highway runs for two to three months, which could lead to DPF-related issues. I have also evaluated the Mahindra XUV700 AX7 AT in both petrol and diesel forms. The petrol variant still has relatively low mileage, while the diesel brings back the same DPF concerns. Additionally, the third row in the XUV700 is not very practical due to tight headroom and limited knee room. The second row does not slide, which makes access more difficult. I briefly considered the Carens Clavis as well, but it appears to offer lower safety compared to the other options.

Autocar India team

Autocar India

Verified
2d

Pick the Tata Safari petrol. It meets most of your requirements, though fuel consumption will be high, particularly in the city. As a daily car, it is easy to drive, has light steering and a smooth automatic transmission, and runs well on bad roads. The second row slides, so you can share space with the third row when you have 6 or 7 on board, and getting in and out is easier than in the Mahindra XUV 7XO. On the highway, it feels steady and quiet.If fuel efficiency is a big concern, consider the Kia Carens Clavis with turbo petrol DCT combo. It will be slightly more efficient than Safari, and the third row is even more comfortable. In terms of safety, it has a comprehensive safety suite but it hasn't yet been tested by BNCAP.On the test drive, take the Safari on the highway and check the stability and overtaking performance.

VehicleTata Safari
VehicleMahindra XUV 7XO
VehicleKia Carens Clavis
HD

Hardik Desai

3d

I am planning to buy a new SUV. My daily commute is around 50km in Mumbai city with occasional intercity trips on the highway. Should I go with a diesel or a petrol engine? I have shortlisted the Mahindra XUV 7XO 7L Automatic Diesel. Which is the other option in a similar range?

Autocar India team

Autocar India

Verified
2d

Go for the Mahindra XUV 7XO diesel automatic. With your 50 km daily running and occasional highway trips, diesel makes good sense, as you will benefit from better efficiency over time and strong low-speed torque, which helps in city traffic. The automatic is smooth enough for everyday use, and the car feels stable and comfortable on the highway, with ample space for family and luggage. Mahindra’s service network in Mumbai is also well established, which adds to peace of mind.Do keep in mind that modern diesels use a DPF system, which can require occasional cleaning runs if the car is driven only in slow traffic. Your highway trips should naturally take care of this, but if a regeneration message appears, a steady 15-20 minute drive will clear it. Also, the third row is best suited for occasional use, so it is worth checking comfort if you plan to use all seven seats regularly.If you want a close alternative, the Tata Safari diesel automatic offers a more comfortable and spacious third row, making it more suitable for frequent family use. If you prefer to avoid diesel altogether and want the smoothest city experience, a strong hybrid like the Toyota Innova HyCross is worth considering, though it comes at a higher price.

VehicleMahindra XUV 7XO
VehicleTata Safari
VehicleToyota Innova HyCross

Posted on: 25 Feb 2026