Autocar India
7w

I have shortlisted Tata Harrier Petrol Adventure X plus. The reason for selection is the comfort, features, stability and fits by budget but somehow I' am worried on the after sales service from Tata. Please advise how the servicing problem can be dealt with or else alternative vehicle which covers the similar features as Adventure X plus and within the same budget.

Verified
6w

I have shortlisted the Tata Harrier Petrol Adventure X Plus. The reason for selection is the comfort, features, stability and fits by budget, but somehow I' am worried about the after-sales service from Tata. Please advise how the servicing problem can be dealt with, or else an alternative vehicle which covers similar features as Adventure X plus and within the same budget.

Tata’s aftersales service can indeed be inconsistent in some places, though the company is working to improve this and raise standards across its network. This doesn’t mean you will definitely face problems, but it does mean you should go in with your eyes open and be prepared to stay on top of the service experience.

The new Harrier petrol itself is a well-rounded SUV, with very good comfort, features and stability, and it fits your brief and budget quite well. The 1.5-litre turbo-petrol is still relatively new, so long-term reliability data is limited. But there haven’t been any serious red flags so far, and you can consider it if you like the way it drives and the overall package.

To minimise service-related hassles, be proactive with the dealer right from the booking stage. Clearly tell them you expect timely and high-quality service, and try to stick to one authorised workshop so you can build a rapport with a specific service advisor. Communicate all service issues and commitments via email or WhatsApp.

So, there is a clear record, and don’t hesitate to escalate politely to the service manager, dealer principal or Tata customer care if problems are not resolved to your satisfaction.

Tata Harrier

Tata Harrier

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I am planning to purchase a new automatic car for my daughter. She recently obtained her driving license and is currently driving an automatic Tata Nano. Now that she is comfortable and confident with it, I am considering upgrading her to a larger vehicle. I am evaluating options such as the Kylaq and the Kia Sonet. However, my wife is insisting on an electric car. I am a bit sceptical about EVs, as they are not yet fully proven to be trouble‑free, and her weekly commute is around 150 km. I am also waiting for the launch of the updated Brezza, and my preference is for a torque‑converter automatic rather than a DCT. I would appreciate your opinion on electric cars, the Kia Sonet diesel, the Brezza, and which one I should go for. This car will be mostly used for city drives since I have an Ertiga manual for long trips.

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Posted on: 4 May 2026