Autocar India
NR

Nikhil Renuse

14w

Hello, I have booked the Mahindra Thar Roxx Star Edition Diesel, but I am concerned about the way Mahindra is portrayed on social media. Many videos are complaining about service quality, lack of responsiveness, and product issues, which is making me apprehensive. I currently own a Volkswagen Vento, which I have driven for the past 11 years. It has had its own issues with suspension, steering rack, slow service, and expensive spare parts. However, when you love a car, you tend to live with some shortcomings. I understand that no brand is perfect, and I am prepared for a reasonable margin of error in both product and service. However, the sheer number of negative videos about Mahindra is making me uneasy. While some online content may be exaggerated, there must be underlying reasons behind such strong reactions. Could you please provide an informed and balanced perspective on whether these concerns are valid or amplified by social media? Thank you.

Autocar India team

Autocar India

Verified
14w

Indeed, Mahindra & Mahindra doesn’t have the best reputation for service and reliability like Toyota has. But quite honestly, the Mahindra Thar and Mahindra Thar Roxx are sturdy and fairly reliable vehicles underpinned by proven mechanicals.

There are isolated cases of Thars facing problems and service issues that haven’t been resolved to the owners' satisfaction, and that often forces them to highlight them on social media, making it sound like the norm. Social media tends to amplify negative experiences far more than positive ones. Also, there are influencers in the north of the country actively working to tarnish Mahindra’s reputation.

As you said, if you are prepared for some service issues, you can go right ahead and buy the Thar Roxx.

Mahindra Thar

Mahindra Thar

NR

Nikhil Renuse'

14w

Thank you, Autocar, this calms my demons!

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Shaadab

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I want to purchase a car for my daily commute on village roads, as well as for highway driving. My monthly running is around 3,000 km, and once every quarter, I travel to a city that is approximately 350 km away from my town. Considering my usage pattern, would an EV be a suitable choice? Please suggest the best options within a budget of Rs. 20-30 lakh.

Autocar India team

Autocar India

Verified
4h

If you can install a charger at home and have charging stations on the route to your destination, an EV does make sense for your heavy use. Under Rs. 20 lakh, consider the Tata Curvv EV with the 55kWh battery pack. In our real world tests, it managed 352km on the highway which means your 350km journey is possible with a quick stop in between to top up. It also has good ground clearance and rides well, so it will deal with village roads nicely.For under Rs. 30 lakh, consider the Mahindra XEV 9e with the 79kWh battery pack. In our tests, it managed 488km on the highway meaning with some care, your 350km journey is possible in one go. You will need to charge at your destination though. EVs are less efficient on the highway and particularly with a full load require care to ensure the battery doesn't deplete too quickly. Your charging stops will also need to be planned in advance and there is possibility that you will have to wait at a stop for charge to become available. If this seems like too much work, then stick to a diesel. Under Rs. 20 lakh, consider the Kia Seltos diesel or the Hyundai Creta diesel. Under 30 lakh, you could consider the Mahindra XUV 7XO or the Scorpio N. All of these will comfortably manage village roads and do long highway stints without worries.

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Vaibhav Vats

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I own a Hyundai Venue Turbo Petrol, which is driven around 4,000 km per year and is occasionally used by my parents. I have been considering to upgrade it, as I am tired of spending money on maintenance. The car has been problematic since its second year of ownership. I am currently considering the Kia Syros HTK (EX) manual and HTK+ (DCT). However, some automobile enthusiasts have advised me against buying a DCT if I am looking for a hassle-free ownership experience, especially since the car will mostly be driven in Delhi’s office-hour traffic and the overall running is quite low. Could you please suggest whether I should opt for the DCT, stick with a manual, or consider a diesel automatic instead? Alternatively, if there are better options within a budget of Rs. 15 lakh, I would be open to considering them. I can also wait if there are any promising new launches expected this year within my budget. I am not interested in an EV at the moment. Thanks in advance.

Autocar India team

Autocar India

Verified
4d

Given your low annual running and predominantly city use in Delhi, a diesel does not make sense. Modern diesels are happiest when regularly driven on longer runs, and with just 4,000km a year, the higher purchase cost and potential emission system issues are difficult to justify.As for DCTs, they have become far more reliable than early examples, but if the priority is a smooth, stress-free ownership experience in heavy urban traffic, a torque-converter automatic is still the safer bet. It is generally smoother at low speeds and better suited to constant stop-start driving.Rather than moving to a Syros DCT, it would be worth considering the Skoda Kylaq automatic or the Mahindra XUV 3XO automatic. Both use torque-converter gearboxes and offer a more relaxed driving experience in city conditions. The Kylaq feels particularly polished to drive, while the 3XO counters with a richer feature list and a more spacious cabin.If you like the Syros, the manual remains a sensible choice given your limited annual usage, but if an automatic is preferred, a torque-converter-equipped rival would be a better fit than a DCT.

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Posted on: 4 Mar 2026