Savio
•7wI am planning to buy a personal car alongside my family car. I have shortlisted the Citroën Basalt X MT Turbo, which ticks all the boxes in terms of price point, comfort, and space compared to other sub-4m cars in this segment. However, I am concerned about the after-sales/service experience, long-term ownership reliability, and the future of the brand in India, especially considering the exits of Ford and GM. Please advise.

Autocar India
Yes, you are justified in worrying about the service network and quality. So far, there are very few dealers, and service quality is a mixed bag. Some owners report good quality service, and others complain about service quality and the delay in parts procurement.
In terms of long term stability, going the GM and Ford way isn't likely, not at least for the next few years, this year there won't be any mega launches, but the company is working on a revamped India plan. Moreover, the company is doing very well commercially thanks to a very robust spares and components export business.

Citroen Basalt
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Posted on: 26 Jan 2026
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