Mumbai

•7w

Can dealers force customers to buy car insurance only from them even though at inflated cost?

•24m

No, they can’t legally force you to buy insurance from them. IRDAI rules give you full freedom to choose any insurer or agent, and a dealer cannot refuse delivery if you present a valid policy that matches the car’s details. What they do is push pricey packages and imply “cashless only if you buy ours” to scare you. Cashless is just a tie-up between your insurer and the workshop, not a law. If your insurer isn’t on that workshop’s network, you can still get reimbursement. That’s the only real trade-off.

Walk in with two outside quotes and ask the dealer to match them or at least explain the higher premium line by line. If they still insist, ask them to put that refusal in writing. Then escalate to the carmaker’s customer care and copy the dealership GM. You can also complain to the National Consumer Helpline at 1915, and IRDAI’s grievance cell at 155255 or on the IGMS portal.

•3m

The local toyota dealer adld toyota refused to sell a innova hicross hybrid a_to me when I told him that I will not take the inflated insurance being included by him in the price & he refunded my advance payment. The reason given was that it's only thru insurance that they earn something as the margins ar very less & car is in high demand so they are justified to sell in their terms. There are many customers wanting to buy the car that had been

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•6d

I skipped the first service for my Hyundai Creta EX (O) and am planning to get the second service done, as the car is about to hit the 10,000km mark. Is there any checklist I should go through or anything I should carry before taking the car to the service centre?

•1d

For your Hyundai Creta, the first thing to do is check the owner's manual for the recommended service intervals and what is included at each service. There is typically a chart indicating which items need to be inspected and/or replaced. As for missing the first service, it is usually a basic inspection and fluid check, so missing it is not a major issue as long as the car has been running well, although the dealer could make a bit of a procedural fuss. Missing the first service should not affect the warranty as long as the recommended schedule is followed from now on, but it is worth confirming this with the service centre for peace of mind.At 10,000km, the key items include an engine oil and filter change, air filter inspection, brake inspection, fluid top-ups, and a general check of the suspension, steering and tyres. Make a note of any issues noticed, such as unusual noises, vibrations or warning lights, and mention them clearly to the service advisor. Ask for a detailed job card before the work begins and request that any additional work be approved by you first. Check that the service centre uses genuine Hyundai parts and, if possible, ask to see the old parts after they have been replaced. After the service, review the bill line by line and ensure that the service booklet is stamped and updated.Service centres also tend to recommend value-added services such as engine flushing, underbody coating and seat upholstery cleaning. It is best to stick to what is specified in the owner's manual and opt for these services only if there are specific problems that need addressing or conditions that make the car vulnerable to damage.

Hyundai Creta

•4d

Should I choose the Creta SX Premium Automatic or Manual? I live in a tier-2 city and drive in city traffic as well as on the highway for 1-2 days a week. Which transmission would be better for my usage? Need suggestions.

•1d

Go for the Hyundai Creta SX Premium automatic. Your usage pattern of city traffic combined with regular highway runs makes the automatic the more sensible choice. The Creta’s IVT automatic is smooth and reliable, making stop-and-go traffic far less tiring, while still being responsive and relaxed on the highway. In a second-tier city, where traffic can be unpredictable, the convenience of an automatic really comes into its own. The manual is a good gearbox, but unless you are a keen driver who enjoys shifting gears, the automatic will make daily driving much easier without sacrificing performance or efficiency in any meaningful way. This Hyundai car is a well-rounded SUV with good ride comfort, a refined cabin and strong ownership experience, and the automatic simply makes it easier to enjoy all of that every day.

Hyundai Creta

•2d

Picked up my Elevate last weekend after months of comparing it against the Creta and Seltos. Three days in, the driving position alone feels like it was worth the wait.

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•6d

I want to purchase a 7-seater SUV. My options are the Tata Safari, Mahindra XUV 7XO, and Scorpio N, and I am considering installing an aftermarket CNG kit for better fuel economy. Could you please suggest which one would be better suited for CNG?

•5d

We would strongly advise against installing aftermarket CNG on any of these SUVs. All three – the Tata Safari, Mahindra XUV 7XO and Scorpio N - are large, heavy vehicles with powerful turbocharged petrol engines. Fitting CNG to such engines is not recommended, as it can lead to drivability issues, increased wear and potential reliability concerns over time. More importantly, these SUVs are not designed with CNG in mind, and the installation can compromise safety and performance.If fuel economy is a top priority, opt for their diesel versions instead. The Mahindra and Tata offer strong torque, excellent highway efficiency and are well-suited to long-distance touring. If you are set on CNG, it is better to look at smaller, naturally aspirated petrol cars that are either factory-fitted or specifically designed for CNG use.Between the three, the XUV 7XO diesel would be our recommendation. It offers a more modern package, better ride comfort and a more premium cabin than the Scorpio N, while the Safari diesel is also a strong contender if you prefer Tata's design and feature set. But CNG should not be the deciding factor here.

I am a first-time buyer. My salary is Rs 4.2 lakh per year (CTC). Which company and which model would suit me?

•6d

With a CTC of Rs 4.2 lakh per year, the key is to keep the purchase affordable and running costs low. The Maruti Suzuki Alto K10 is the most sensible starting point. It is reliable, easy to maintain and has excellent service reach, which is exactly what you want as a first-time buyer. The 1.0-litre petrol engine in this Maruti Suzuki car is efficient, and the car is easy to drive in the city.If you need a bit more space, the Maruti Suzuki Wagon R is a good alternative with its tall-boy design and larger boot. If you are open to a slightly higher budget, the Tata Tiago is worth considering for its stronger build and more premium feel, but Maruti's service network and lower maintenance costs make it the safer long-term choice at this budget. The Alto K10 is the most practical and financially sensible first car.

Maruti Suzuki Alto K10

Maruti Suzuki Wagon R

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•3d

I currently use a Skoda Slavia Ambition 1.0 automatic since last 4 years. Now, I am thinking of switching the car but I am confused between Honda Elevate V CVT petrol and Kia Seltos HTK iVT petrol.

•2d

Given that you are coming from a Skoda Slavia 1.0 TSI automatic, the Kia Seltos HTK IVT petrol is the more natural upgrade. The Seltos offers a noticeably larger and more premium cabin, better rear seat space and a more substantial feel overall. The IVT gearbox is smooth and well-suited to city driving, and the car feels like a genuine step up from the Slavia in terms of comfort and overall ownership experience.The Honda Elevate V CVT petrol is a solid and reliable choice, but it does not feel like as much of an upgrade from the Slavia. The cabin is not as spacious or as premium as the Seltos, and the overall ownership experience is more about simplicity and reliability than about feeling like a significant step up.The only caveat with the Seltos HTK is that it is not the most feature-rich variant in the lineup. If you can stretch to a higher variant, the Seltos becomes an even stronger recommendation. If not, it is still the better choice over the Elevate because it offers a more substantial upgrade from your current car.

Skoda Slavia

Kia Seltos

Honda Elevate

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