The local toyota dealer adld toyota refused to sell a innova hicross hybrid a_to me when I told him that I will not take the inflated insurance being included by him in the price & he refunded my advance payment. The reason given was that it's only thru insurance that they earn something as the margins ar very less & car is in high demand so they are justified to sell in their terms. There are many customers wanting to buy the car that had been

autocar.india

•58m

No, they can’t legally force you to buy insurance from them. IRDAI rules give you full freedom to choose any insurer or agent, and a dealer cannot refuse delivery if you present a valid policy that matches the car’s details. What they do is push pricey packages and imply “cashless only if you buy ours” to scare you. Cashless is just a tie-up between your insurer and the workshop, not a law. If your insurer isn’t on that workshop’s network, you can still get reimbursement. That’s the only real trade-off.Walk in with two outside quotes and ask the dealer to match them or at least explain the higher premium line by line. If they still insist, ask them to put that refusal in writing. Then escalate to the carmaker’s customer care and copy the dealership GM. You can also complain to the National Consumer Helpline at 1915, and IRDAI’s grievance cell at 155255 or on the IGMS portal.

autocar.india

•1d

For your Hyundai Creta, the first thing to do is check the owner's manual for the recommended service intervals and what is included at each service. There is typically a chart indicating which items need to be inspected and/or replaced. As for missing the first service, it is usually a basic inspection and fluid check, so missing it is not a major issue as long as the car has been running well, although the dealer could make a bit of a procedural fuss. Missing the first service should not affect the warranty as long as the recommended schedule is followed from now on, but it is worth confirming this with the service centre for peace of mind.At 10,000km, the key items include an engine oil and filter change, air filter inspection, brake inspection, fluid top-ups, and a general check of the suspension, steering and tyres. Make a note of any issues noticed, such as unusual noises, vibrations or warning lights, and mention them clearly to the service advisor. Ask for a detailed job card before the work begins and request that any additional work be approved by you first. Check that the service centre uses genuine Hyundai parts and, if possible, ask to see the old parts after they have been replaced. After the service, review the bill line by line and ensure that the service booklet is stamped and updated.Service centres also tend to recommend value-added services such as engine flushing, underbody coating and seat upholstery cleaning. It is best to stick to what is specified in the owner's manual and opt for these services only if there are specific problems that need addressing or conditions that make the car vulnerable to damage.

Hyundai Creta

autocar.india

•3d

A Rs 14,000 bill for a 40,000km service on the Toyota Innova Crysta does not sound out of line, especially if it is the diesel. The 40,000km service is one of the bigger scheduled services and typically includes a full oil change, all filters (air, fuel, oil, cabin), brake fluid, differential oil, and a more thorough inspection. The diesel in particular has a more expensive fuel filter and higher oil capacity, which pushes the cost up. That said, it is always worth asking for a detailed breakdown of the bill and checking for any add-ons like wheel alignment, balancing, AC cleaning or engine bay cleaning that are not part of the standard service schedule. If those are included, you can opt out and bring the cost down. Overall, though, Rs 14,000 for a major 40,000km service on the Crysta diesel is within the expected range.

Toyota Innova Crysta