Toyota Innova Crysta

You're right to shortlist a diesel 7-seater and specifically these two MPVs, which, for the money, have the best three rows of seats on the market. The Kia Carens Clavis is the more modern option, of course, and will get you the latest features and better quality interiors. It is also the more fuel-efficient of the two and the friendlier vehicle to drive in the city, when you are not taking your long road trips. 

However, it's worth noting that with a full load of passengers and luggage, the 1.5 diesel engine will have to work hard, and those fuel economy numbers will drop, and overtaking won't be as effortless. Getting a used Innova Crysta in your budget, in good condition with low mileage and high specification, may actually be more of a challenge than you think. But that's just an indicator of how reliable it is, and how well it holds its value. It definitely has the stronger engine and more space, but makes some sacrifices to low-speed ride comfort, ease of driving and fuel economy. Overall, though, given your full-capacity usage, we would recommend the Innova. 

The Hyundai Creta is actually a very good car and is very comfortable for the mid-size SUV segment, but when you compare it to something like the Innova Crysta, you are always going to feel a drop in comfort. The Crysta is a larger people mover, built primarily for comfort, whereas the Creta’s strengths are being more compact, easier to drive and more feature-rich.

If comfort is your top priority, then it does make sense to go back to an Innova. In your budget, we would suggest looking at the Innova Hycross GX(O) automatic.

The Toyota Innova Hycross feels more car-like to drive compared to the Crysta, thanks to its monocoque construction. It has lighter steering, a smooth CVT gearbox and a comfortable ride, which makes it easier to use in the city as well. The naturally aspirated petrol engine is smooth and responsive enough for both city and highway driving.

More importantly, there is a lot of space inside the cabin, and overall comfort is on another level compared to mid-size SUVs like the Creta. The GX(O) variant is not very feature-loaded, but it has all the essentials. Since your priority is comfort, that shouldn’t be a deal breaker.

You haven't mentioned your budget, but since you're considering a brand new Toyota Innova Crysta GX Plus variant, it is safe to assume that you're comfortable spending close to Rs 25 lakhs (on-road). Since this vehicle will be used for commercial purposes, it would be better to buy a new car to start with. You will be able to claim tax refunds as well as benefit from asset depreciation in your company's books. Additionally, you get the peace of mind of a new vehicle, and the backing of a company warranty.

To address the second part of your question, the Maruti Ertiga VXI MT or Toyota Rumion S MT costs half as much as an Innova Crysta GX Plus, resulting in a tremendous saving. In fact, you can even buy two cars for the price of one Innova. Both, Ertiga and Rumion are equally reliable. And even though these are petrol-powered, they're quite fuel efficient, and their maintenance costs will be lower than that of the diesel Crysta. 

Between the Ertiga and Rumion, even though they're the same, the Toyota is a bit more expensive, hence purely from a savings perspective, the Ertiga makes more sense.

Overall, all three cars you've listed are reliable, dependable, and are backed by the widespread, strong network of Toyota and Maruti. It is up to you to decide whether you want to buy a new Crysta GX or if you're happy to buy one, or even examples of the Maruti Ertiga and Toyota Rumion.

Whichever you pick, these are cars you can't go wrong with.

The Toyota Innova Crysta is a very popular and reliable car, known to run for several lakhs of kilometres, and it is likely to remain so for a long time. The fact that it is being discontinued in 2027 should not be a reason to sell it. Given particularly Toyota's strong and reputable reliability, and the relatively low maintenance required for a vehicle of this size and sort. 

If you are happy with the car, you should keep it, and the resale value of the car will not drop significantly. Moreover, while the Crysta might not live on past 2027, its platform and engine will be in the likes of the Hilux and Fortuner. So parts availability will not be an issue, and Toyota will support its huge base of Crysta customers for many years to come.